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New Customer Specialist

4 months ago


Fredericksburg, Virginia, United States Permatreat Pest Control Company, Inc. Full time

We pride ourselves on being the "company that cares." Our New Customer Specialists are committed to this purpose.

Our New Customer Specialists are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career.

Apply today in minutes from any device for a chance to expand your knowledge, grow your career, and increase your financial opportunities

Responsibilities

As a New Customer Specialist, you will complete our award-winning, paid training to learn the skills required to be a successful member of our administrative team. You will use teamwork along with self-management to build relationships with our customers through a customer-focused lens and be a key point of contact for both PermaTreat employees and current and potential customers.

Are you ready to take your CAREER to the next level?

You will...

  • Utilize strong listening skills and probing questions to identify the customer's concern and evaluate their needs
  • Use strong communication skills to communicate/empathize with customers, while building trust and handling objections within a conversational call flow
  • Close pest control sales via the telephone and schedule the initial service
  • Perform outbound calls to customers to follow-up on service received and regarding outstanding customer account balances

We Offer...

  • Pay of USD $ $19.00 hourly
  • Comprehensive benefits package including medical, dental, vision, maternity & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Quality, comprehensive training programs

Why PermaTreat?

  • Permatreat is an award-winning brand with over 60 years of industry experience.
  • We're a local brand backed by Rollins Inc., a leading, global company that provides pest control services through its subsidiaries and franchises
  • We take tremendous pride in caring for our employees, customers, and our community. We can't wait to learn more about you
Qualifications

As a New Customer Specialist at PermaTreat, you must possess the following skills/requirements:

  • Proficiency in MS Outlook, Word, and Excel
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • High School Diploma or equivalent required
  • We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. This includes completing a drug test and having a valid driver's license

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
  • Be able to regularly lift and/or move up to 25 pounds.

Permatreat is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer