Clinical Administrative Coordinator

2 months ago

Minneapolis, Minnesota, United States Optum Full time

$1,000 Sign On Bonus For External Candidates

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Maintains health information in both paper files and electronic systems. Reviews charts for accurate information, processes release of information requests (ROI), and locates and delivers medical and dictation records. May mentor and train staff and help guide work for associate and intermediate staff.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 4:30pm CST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 2925 Chicago Avenue Minneapolis, MN 55407.

We offer 2-3 weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.

Primary Responsibilities:

  • Organizes and maintains health information records.
  • Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information.
  • Processes release of information (ROI) requests.
  • Manages requests for documentation and information.
  • Scans and edits documents in the electronic medical record.
  • Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems.
  • Distributes reports and results.
  • May train and mentor co-workers.
  • Analyzes documentation and tracks completion to meet regulatory requirements.
  • Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability.
  • Other duties as assigned.

This is a customer service environment. You'll need to be efficient, productive, and thorough dealing with our members.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED
  • Must be 18 years of age or older
  • 2+ years of customer service experience in a healthcare setting
  • 2+ years of clerical or administrative experience in a healthcare setting
  • Experience with Microsoft Word (create, edit and save documents), Microsoft Excel (create, edit and save spreadsheets) and Microsoft Outlook (email and calendar management)
  • Ability to work our normal business hours of 8:00am - 4:30pm CST, Monday-Friday. It may be necessary, given the business need, to work occasional overtime or weekends.

Preferred Qualifications:

  • 2+ years medical terminology experience
  • 2+ years experience working in a health related environment
  • 2+ years experience in health information management (HIM)

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

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