Maintenance Supervisor

1 month ago


Grand Rapids, Michigan, United States Thrive Communities Full time

Feel Seen at Thrive

Community Information: Learn more about Bower Village here

Salary: $33 to $35 an hour DOE

Schedule: Full-time;Monday - Friday 8 am - 5 pm Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive Voted one of Washington's best workplaces 7 years in a row, Thrive builds on its culture by offering the following benefits:

32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)Paid Birthday OffGenerous Employer Matched 401k plan30% Housing Discount with Ownership and Regional Manager Approval12% Bonus Potential$75 Renewal Commission (split between entire on-site team per renewal)Monthly cell phone allowanceMedical benefits effective 1st of the month following your start date 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associatesOptional HMO dental plan including adult and child orthodonticsVision Option$20,000 life insurance policyLong-term disability coverage24 hour Employee Assistance Program/HotlineDiscounted Pet Insurance rates + additional voluntary benefit options$300 annual professional development/tuition reimbursementTraining opportunities and career progression/growth plans Maintenance Supervisor Purpose: The Maintenance Supervisor is responsible for contributing to the purpose of Thrive while maintaining the physical integrity of the community at all times, in a manner consistent with Thrive's Values. This involves ensuring a safe and secure living environment for residents, visitors and staff. It is the Maintenance Supervisor's duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to maintain a safe environment, cultivate resident satisfaction, and protect the investment of the apartment property owner. Maintenance Supervisor Job Responsibilities: Performs maintenance tasks such as unit turns and work orders.Conducts monthly safety meetings, schedules and performs preventative maintenance, and manages OSHA/SDS safety and reporting requirements.Maintains grounds and professional appearance of the property.Manages vendors such as landscapers, pest control, and other physical asset vendors to ensure quality service.Maintains adequate inventory of supplies.Manages tasks within budget or seeks approval for necessary work that is over budget.Emergency on-call is required as part of the position.Performs all reasonable duties as outlined by supervisor.Strives to exceed residents' expectations for excellent customer service.Contributes to a positive team culture and happy resident base. Maintenance Supervisor Qualifications: At least 3 years experience in property maintenance or equivalent field requiredMaintenance experience in multi-family property management strongly preferredCertified Apartment Maintenance Technician (CAMT) desired High organizational skillsExperience with warranty workStrong communication skillsHigh level of attention to detailAbility to complete punch walks and follow-up with constructionGreat presentation and interaction with clients and residents requiredExcellent customer service skills requiredExperience with leading and supervising a team preferredPrior experience working with a budget strongly preferredExperience with Yardi preferredAbility to respond to after hours emergencies, as neededMust have valid driver's license and automobile insurance coverageSupplies their own tools If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical Requirements This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 66% - %100 of time is spent on feet and sitting at desk.Constant need to type, write, & grasp (working at a computer and answering phones)Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder Ability to lift/move/push/pull up to 150 lbs on occasion with a frequent need to lift/push/pull 25 lbs - 75lbs and be on your feet a majority of the dayFor more information regarding the work environment, physical, and mental requirements, please contact

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact

The 4-panel drug screen tests for the following:

Amphetamines including MethamphetamineCocaine MetabolitesOpiates including Codeine and MorphinePhencyclidine ("PCP") Thrive Communities reserves the right to modify this policy at any time without notice.

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