Systems Analyst 2

3 weeks ago


Austin, Texas, United States Abacus Service Corporation Full time

Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2 , hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.Years Required/Preferred Experience 5 Required Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.5 Required Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions 5 Required Strong verbal and written skills in communicating with peers and different levels of users.Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.


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