Connections Care Coordinator

4 weeks ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time

Join an amazing global healthcare organization

Care At Home - Who we are: (Copy and paste into browser)

Position Summary:

We are seeking a dedicated Home Connections Care Coordinator to join our team at Johns Hopkins Care at Home. This role is integral to the operations of JHCH's Home Care Connections, requiring an in-depth understanding of home care agencies, services, and the geographical regions we serve.

Key Responsibilities:

  • Assist in all functions related to the JHHCG's Home Care Connections.
  • Possess and apply knowledge of Durable Medical Equipment (DME), Infusion (IV), Home Health (HH), and Enteral service lines.
  • Process patient referrals and assign them to the appropriate Connection's Network Provider to ensure timely and efficient care.
  • Enter patient information into Home Care Connections' databases.
  • Verify eligibility for benefits and obtain authorizations from insurance companies.
  • Address and resolve questions from vendors regarding basic authorization and collections issues.

Qualifications:

  • GED Required; some college preferred
  • Two to Four years of data entry experience, required
  • Two to Four years of customer service experience preferred, preferably in a healthcare setting
  • Home Care experience and EMR (electronic medical record) experience preferred.

Location: Johns Hopkins Care at Home

5901 Holabird Ave, Baltimore MD 21224



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