Client Account Director

1 month ago

Atlanta, Georgia, United States Guidehouse Full time
Job Family:
Management Consulting
Travel Required:
Up to 50%
Clearance Required:
None
We offer an exciting, fast-paced environment that fosters intellectual growth and rewards individuals based on impact, not tenure. Our firm is at the forefront of solving complex problems that stretch across sectors, affording our people the opportunity to be on the cutting edge of the consulting profession. By focusing on markets facing transformational change, technology-driven innovation, and significant regulatory pressure, our employees develop and deploy world class knowledge and problem solving that leads to breakthrough solutions.
Within Guidehouse's Energy Providers Practice, we recognize our clients are experiencing multiple, simultaneous transformations that challenge everything about existing business models and ways of working while opening new opportunities. At Guidehouse we leverage our rich set of capabilities and talent to lead and operate at the nexus of three transformations where our clients need us most -- the Energy Transition, Industrial Revolution 4.0, and Business Model Digitalization. We guide our clients forward to new futures that build trust in society while enhancing your professional skills along the journey.
What You Will Do:
Charged with overall account growth and client satisfaction, this role of Account Director requires an initiative-taking, driven professional with strong sales and business acumen, a proven track record of success in complex solution selling, professional services experience, a solid understanding of utility business operations, and passion for execution and delivery excellence.
Responsibilities Include:
  • Drive growth and client satisfaction in Guidehouse's Energy Providers Practice through crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting engagements, with a primary focus on Investor-Owned Utilities
  • Support Guidehouse's Energy Providers Practice in the following ways:
    • Developing/expanding long-term client relationships with key accounts in the South and Mid-Atlantic region that lead to repeat business, and meeting and exceeding annual sales targets
    • Leading the pursuit and closure of new consulting engagements
    • Building deep trusted advisor relationships with key client stakeholders
    • Collaborating with senior consulting professionals in our delivery and solutions teams across Guidehouse to cross-sell a broader range of Guidehouse offerings to our Energy Provider clients
  • Improve client business performance through benchmarking, process improvement, performance metrics, operating risk assessment, and implementation of continuous improvement principles for clients, including:
    • Assessing and guiding the business process and organizational changes required to improve organizational effectiveness
    • Building results-oriented business processes, developing and implementing long- and short-term strategies, and transition business models for clients
    • Providing oversight to project assignments, including development of team, building the work plan, directing and coordinating technical contributions, and overseeing budget and schedule
  • Contribute strategic industry and subject matter expertise, and thought leadership on project assignments
  • Provide coaching and mentoring to junior staff
  • Manage all aspects of client relationships and oversight of engagement delivery
What You Will Need:
  • US Citizen or a US Permanent Resident status (due to the nature of client engagements)
  • Bachelor's degree in Engineering, Business or related discipline
  • 10
    years' work experience in professional services or with utilities or utility consulting organizations (excluding internships, co-ops, fellowships, graduate research and post-doctoral work). Note healthcare, telecommunications, and financial sector are not applicable
  • Significant energy and utility business experience with a deep background in the utility industry, with a specific depth in one or more of the following: customer programs, market structure, asset management, T&D and resiliency, climate change, regulatory, decarbonization, utilities IT/OT, enterprise technologies
  • Demonstrated Executive / C-level relationships with energy and utility clients and the ability to develop and maintain long-term relationships
  • Demonstrable experience leading business development initiatives (writing proposals, identifying opportunities to expand the scope, and/or providing additional services) and managing account teams (developing and implementing an account plan and leading account team activities)
  • Full lifecycle solution experience, including strategy, planning, design, implementation (including technology implementation), and operations
  • Outstanding analytical and problem-solving skills and experience developing and using analytical models and simulations
  • Excellent communication skills and people skills
  • High degree of self-confidence and determination
  • Advanced organizational and management skills
  • Ability to manage multiple time-sensitive priorities and assignments without diminished effectiveness
  • Ability to communicate effectively throughout all levels of an organization
  • Proficiency with spreadsheets, databases, word processing, and slide presentation software
  • Ability to travel as needed
  • Ability to work individually, as part of a team, or leading a team
  • Reviewing and at times preparing and delivering reports, presentations and other documents for client deliverables
  • Must currently reside or ability to relocate in the South or Mid-Atlantic US region (key Guidehouse offices in Atlanta, GA and Washington, DC Metro area)
What Would Be Nice To Have:
  • Advanced degree in Engineering, Business Administration, Economics, Policy or Finance
  • Program/Project management experience (PMP certification)
  • Technology platforms certifications
  • Professional designations relevant to this role
#LI-RE1
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at redacted or via email at RecruitingA redacted . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Estimated Salary: $20 to $28 per hour based on qualifications.

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