Attendant - Guest Room
1 month ago
Responsible for cleaning hotel guest rooms and for providing exceptional customer service to all guests.
Essential FunctionsEnsures the hotel rooms and bathrooms are clean. Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting,Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.
Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.
Participates in daily inspections of section completed with supervisory staff.
Provides exceptional customer service
Work safely, following all established safety rules and regulations.
Communicate effectively with co-workers, supervisors and guests.
Follow all relevant policies and procedures.
Complies with the company's recycling program standards.
Additional FunctionsPerform other duties as assigned.Requirements/EducationHigh school diploma, GED, or equivalent experience preferred.
Must be able to understand and communicate in English and possess good communication skills.
Must be friendly and cooperative.
Must be able to report to work on time as scheduled
Must be able to work weekends, holidays and nights as needed
Must be able to successfully pass a background check
Must present an overall professional appearance and report to work in appropriate attire
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.
Bally's Dover Is An Equal Opportunity Employer.Addendum To Job Description
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Physical Requirements
X
Seeing
X
Pull ( 350 pounds)
X
Bend
Color Perception
Climb, Ascend/Descend (Stairs, Ladders)
X
Stoop /Kneel /Crouch
X
Hearing / Listening
X
Lift ( pounds)
Taste
X
Clear Speech / Talking
X
Carry ( pounds)
Smell
X
Touching
Drive (local / long distance)
Repetitive Motion
X
Dexterity /Hand
Walk for Extended Periods
Run
X
Dexterity /Fingers
X
Stand for Extended Periods
X
Reach (Above Shoulder)
X
Push ( 350 pounds)
X
Sit for Extended Periods
Other:
Mental / Reasoning Requirements
Reading – Simple
Writing – Simple
Advanced Math Skills
Reading – Complex
Writing – Complex
Analysis / Comprehension
Clerical
Basic Math Skills
Judgment / Decision Making
Work Environment
X
Shift Work
Outside
Pressurized Equipment
X
Works Alone
Extreme Heat
Moving Objects
X
Works with Others
Extreme Cold
High Places
X
Verbal Contact with Others
Extreme Noise
X
Fumes / Odors
X
Face-to-Face Contact
X
Mechanical Equipment
Hazardous Materials
X
Inside
Electrical Equipment
X
Dirt / Dust
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Source: Hospitality Online
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