Cashier - Valet

ESSENTIAL FUNCTIONS:

* Assists customers with parking tickets.
* Operates POS systems to accept payment for parking, makes change and issues receipts or tickets.
* Answers all guest questions and provides directions.
* Records complaints and unusual occurrences in the shift log.
* Posts waiting times at cashier window and advises guest accordingly.
* Stores guest car keys by valet parking ticket number.
* Pays particular attention to match the guest's claim check number to the corresponding key tag.
* Dispatches valet parkers on a rotating basis.
* Maintains knowledge about the hotel, its amenities and the local area.
* Deposits all receipts at the end of the shift.
* Responsible to account for all valet parking tickets issued to the door attendant, verifying that there are no outstanding/ unaccounted for valet parking tickets or car keys.
* Keeps the cashier booth clean and orderly at all times.
* Cross trains Front Desk agents to handle relief.
* Provides exceptional customer service.
* Works safely, following all established safety rules and regulations.
* Communicate effectively with co-workers, supervisors and guests.
* Follow all relevant policies and procedures.
* Complies with the company's recycling program standards.

ADDITIONAL FUNCTIONS:

* Performs other duties as assigned.

REQUIREMENTS/EDUCATION:

* High school diploma, GED, or equivalent experience preferred.
* Must be outgoing, friendly and have a positive attitude.
* Must have good manners and be able to handle some pressure (peak periods).
* Must be cooperative and be able to handle instructions.
* Must possess good communication skills.
* Must be able to report to work on time as scheduled.
* Must be able to work weekends, holidays and nights as needed.
* Must be able to successfully pass a background check.
* Must present an overall professional appearance and report to work in appropriate attire.