Lead MDU Relationship Manager

3 weeks ago

Remote, Oregon, United States Lumen Full time

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead MDU Relationship Manager is responsible for uncovering opportunities to pervade both existing National accounts as well as identify new opportunities. Primary focus of the Lead Relationship Manager is to develop a strong presence in a competitive landscape (SFH and MDU environment) while achieving profitability and performance standards. The Lead Relationship Manager will be the primary point of contact for the National accounts assigned to them.

The Main Responsibilities
  • Primary responsibility would be in the development and servicing Assigned 4-5 National accounts
  • Building and investment of relationships with Senior Leadership
  • Develop contract templates,
  • Provide solutions consulting with National accounts and be responsible for portfolio management
  • Develop consistent construction M&P's,
  • Development and maintenance of communication plans
  • Provide issue resolution through out of the box thinking and innovation

Essential Duties:

  • Lead all prospecting and sales-related activities for their Key accounts to grow net new revenue and new bookings
  • Utilize professional networks, relationships within customers, and other industry forums to create new opportunities/prospects
  • Build insightful and influential champions and coaches within accounts to help identify and qualify opportunities in complex environments
  • Effectively qualify opportunities to ensure greatest return on time and resource investment across territory
  • Use an effective consultative approach to create highly differentiated solutions that establish Lumen as a strategic consumer partner
  • Effectively leads and leverages internal resources at multiple levels within Lumen and the customer to build the best solution for customer
  • Fully understand the customer's decision process and create a formal trial closing process to ensure deal closure in a complex environment
What We Look For in a Candidate

Minimum:

  • Bachelor's Degree or equivalent education and experience
  • 5+ years of experience or 2-3 years with a Master's Degree
  • 3 years the MDU/SFH space working with National developers
  • Proficiency with MS products including Word, Excel, PowerPoint
  • SalesForce experience
  • Must have a valid Driver's License and satisfactory driving record
  • Ability to travel for sales training, kickoff meetings, etc., is required for this position

Preferred:

  • 7+ years of outside Business to Business technology sales experience in "named" accounts
  • Familiar with local marketplace, companies and community in geography stated above
  • Demonstrated stable track record of success in Sales, with 3-5 years consecutive and successful sales experience with one company
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$ $107340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$ $112980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$ $118630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$ $124280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Requisition #: 333196

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary RangeSalary Min :

80510

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.


Application Deadline
05/03/2024

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