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Air Logistics Revenue Care Specialist FA-RC
2 months ago
- Responsible for accurately issuing and distributing a high volume of invoices based on customer specific rates or spot quotation
- Collaborate with sales and operations teams to ensure that all incoming costs are accounted for, all billable activities are invoiced in line with customer specific rates, and that all required back-up documents and approvals are in place
- Audit incoming charges from overseas Kuehne-Nagel offices and outside vendors for accuracy.
- Address and resolve any disputes or discrepancies to protect costs
- Work closely with KN's internal credit department to investigate and resolve customer issues, disputes, short paid invoices, or unpaid invoices to reduce bad debt
- Review files to confirm accuracy for month end close
- Report to Revenue Care Manager
- Schedule: Monday-Friday 9am-5pm
- 2- or 4-year college degree (preferably in accounting / finance, logistics or other business related major) or equivalent combination of education and experience
- 2+ years' experience in Customer Service
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