Customer Support Specialist

3 weeks ago


Remote, Oregon, United States Topstep Full time
[Customer Service / Remote] - Anywhere in U.S.
/ Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll:

Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools, and systems; Troubleshoot incoming issues to determine the severity and escalate when needed; Contribute to the overall growth and innovation of the company through ideas and participation in collaborative team projects.

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