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System Support Operator

2 months ago


Silver Spring, Maryland, United States Dow Jones Full time

Job Description:

About Us:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:

The System Support Operator operates electronic and electromechanical imaging systems used to produce corporate publications or products.. This includes the operation and maintenance of the Computer to Plate equipment, controls and materials. This part-time role is based in White Oak. Maryland and reports to the Technology Service Manager.

You Will:

  • Prepare and maintain imaging equipment.
  • Check accuracy of images on plates against confirmation reports.
  • Verify color plates for precision registration.
  • Distribute plates accurately to appropriate presses.
  • Serve as the primary contact with off-site Pre-Press departments (WSJ, BH, & NYP).
  • Monitor page flow, replates, and other relevant information, and relay to press personnel.
  • Maintain accurate logs and records; complete nightly reports.
  • Prepare and load plates into imaging units.
  • Operate imager, processor, and benders.
  • Operate, image, and maintain proofing systems.
  • Keep plateroom and equipment clean and properly maintained.
  • Recognize and report system problems to technical support for action.
  • Perform other duties as assigned by the Technology Manager.
  • Learn and operate multiple computer applications related to CTP.
  • Remain professional, reliable, and report to work on time.

You Have:

  • 0-2 years of experience.
  • Strong math, mechanical, organizational, written, and verbal communication skills.
  • Ability to stand for extended periods, bend, stoop, and reach.
  • Capable of lifting 35-pound packages of printing plates.
  • Ability to operate a pallet jack.

Our Benefits

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Insurance Plans
  • Education Benefits
  • Family Care Benefits
  • Subscription Discounts
  • Employee Referral Program

#LI-Onsite

Pay Range: $ $22.00

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Print Operations

Job Category: Production & Skilled Trades

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 42773