Systems Analyst

1 day ago


Silver Spring, Maryland, United States Grady Management Inc. Full time
Job Title: Systems Analyst

We are seeking a highly skilled Systems Analyst to join our team at Grady Management Inc. in Silver Spring, MD. The successful candidate will be responsible for ensuring that our IT resources meet the availability, performance, and functionality needs of our organization.

Key Responsibilities:
  • Prepare and monitor disaster recovery plans, including backups of servers.
  • Provide repair and upgrades for hardware, networks, and software.
  • Install, set up, and maintain server software, including anti-malware and spyware.
  • Develop bid specifications for new and replacement hardware and software.
  • Provide help desk support for our Property Management System - Real Page Products.
  • Assist with advanced hardware, software, and operating systems, including desktops, LANs, servers, and printers/copiers.
  • Configure end-user PCs, including laptops and wireless devices, to meet our company's business needs.
  • Order, coordinate, and track purchasing functions, including follow-ups.
  • Maintain and assign email and insurance program users.
  • Train users on computer hardware, spam filters, computer peripherals, and security software.
Requirements and Qualifications:
  • IT Technical Support experience or a combination of a Bachelor's degree in Computer Science or a related field.
  • Experience researching and supporting IT infrastructures.
  • Knowledge of firewalls, routers, and switches.
  • Understanding of access technologies, such as Virtual Private Network and Remote Desktop Protocol.
  • Ability to work independently and in a team environment.
  • Strong analytical problem-solving skills and attention to detail.
  • Strong customer service focus.

Grady Management Inc. is a leading property management firm with a strong commitment to quality and customer service. We offer a dynamic work environment and opportunities for professional growth and development.


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