Coordinator, Student Care Services

1 month ago


Fort Myers, Florida, United States Florida Gulf Coast University Full time
Coordinator, Student Care Services

As the Coordinator for Student Care Services at FGCU, you will play a vital role in addressing the needs of students facing challenges related to mental health, physical health, and personal emergencies. Your primary responsibility will be to provide guidance and support to students to help them navigate campus resources and prioritize their well-being and academic success.

Job Description

Responsibilities:
  • Provide resources and support for student social and emotional development.
  • Offer care services including intervention plans and follow-up communication.
  • Maintain relationships with staff and agencies for care coordination.
  • Keep an accurate directory of community resources available to students.
  • Manage withdrawal requests for extenuating circumstances.
  • Develop, implement, and evaluate programs to promote student care services.
  • Interpret and recommend updates to university policies regarding students.
  • Contribute to departmental goal setting and operations.
Qualifications:
  • Requires either six years of related full-time experience or a Bachelor's degree and two years of relevant experience.
  • Professional experience in student affairs or related field.
  • Experience with Microsoft Office and student records management systems.
Preferred Qualifications:
  • Master's degree in Higher Education, Counseling, or related field.
  • Four years of experience in case management or student care services.
  • Experience with student records management software.
Skills & Abilities:
  • Demonstrated knowledge of case management systems and best practices.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Thrive in a diverse and equitable work environment.


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