Customer Care Specialist II
4 weeks ago
We're hiring a Customer Care Specialist II to join our team at Cox Automotive's Mobility Fleet Operations. In this role, you'll be at the forefront of delivering top-tier service, helping us meet and exceed customer expectations every day.
Ready to drive positive change? Let's talk
What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
What You'll Do
You'll be the voice that answers someone's call for help from the road, among other responsibilities. Here's what that'll look like:
- Fielding a high volume of inbound calls.
- Providing excellent customer service for all inbound and outbound calls.
- Originating all new transactions (via inbound and outbound calls) regarding preventative maintenance, as well as immediate and scheduled service and repairs.
- Assigning service requests to the respective market for dispatching.
- Coordinating towing of customer units when necessary.
- Scheduling outside vendors when an emergency breakdown is called in.
- Continuously developing and improving company capabilities around dispatching.
You like helping people solve problems and making their day a little brighter. Here's what else you bring to the table:
- High school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a high school diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field.
- An understanding of the Microsoft Office Suite.
- The ability to work independently and collaboratively within a team environment.
- The ability to multi-task and meet tight deadlines.
- Excellent problem-solving skills.
- A valid driver's license.
USD per hour
Compensation:
Hourly base pay rate is $ $26.06/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Application Deadline: 08/21/2024
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
-
Transportation Specialist II
1 week ago
Wichita Falls, Texas, United States Texas Department of Aging & Disability Services Full timeJob Summary:We are seeking a skilled Transportation Specialist II to join our team at the Texas Department of Aging & Disability Services. As a key member of our logistics team, you will be responsible for operating and maintaining motor vehicles within our Food Service Department in a safe and sanitary manner.Key Responsibilities:Deliver and retrieve items...
-
Transportation Specialist II
1 week ago
Wichita Falls, Texas, United States Texas Department of Aging & Disability Services Full timeJob Description:We are seeking a skilled and reliable Transportation Specialist II to join our team at the Texas Department of Aging & Disability Services. As a key member of our logistics team, you will be responsible for operating and maintaining motor vehicles within our Food Service Department in a safe and sanitary manner.Key Responsibilities:Deliver...
-
Wound Care Specialist
1 day ago
Wichita Falls, Texas, United States Total Wound Care Full timeJob SummaryTotal Wound Care is seeking a highly skilled and dedicated Wound Care Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional wound care services to our patients.Key Responsibilities:Wound Debridement and Management: Safely perform wound debridements using sharp, enzymatic, autolytic, or...
-
Medical Records Clerk II
4 days ago
Wichita Falls, Texas, United States HEALTH AND HUMAN SERVICES COMMISSION Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Records Clerk II to join our team at the HEALTH AND HUMAN SERVICES COMMISSION. As a key member of our Medical Records Department, you will play a critical role in ensuring the accuracy and completeness of patient healthcare information.Key ResponsibilitiesCollect, maintain, and make...
-
Medical Records Clerk II
3 days ago
Wichita Falls, Texas, United States Texas Department of Aging & Disability Services Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Records Clerk II to join our team at the Texas Department of Aging & Disability Services. As a key member of our Medical Records Department, you will play a critical role in ensuring the accuracy and completeness of patient healthcare information.Key ResponsibilitiesCollect, maintain,...
-
Customer Engagement Specialist
5 days ago
Wichita Falls, Texas, United States ProHome Full timeAbout the Role:ProHome is a vibrant and people-focused organization seeking a Customer Engagement Specialist to enhance our client interactions. This role is pivotal in ensuring an outstanding customer journey, where you will work collaboratively with our partners to address service inquiries, concerns, and requests. Our mission is to deliver exceptional...
-
Neonatal Care Specialist
7 days ago
Wichita Falls, Texas, United States Pediatrix Full timeJob SummaryPediatrix Medical Group is seeking a highly skilled Neonatologist to join our team at United Regional Healthcare System in Wichita Falls, TX.ResponsibilitiesProvide comprehensive care for premature and critically ill newborns in the level II NICUCollaborate with a multidisciplinary team to deliver high-quality patient careDevelop and implement...
-
Beverage Specialist
6 days ago
Wichita Falls, Texas, United States Crestview Country Club Full timeAbout Crestview Country Club Crestview Country Club has a rich history of excellence in Wichita. Founded in 1921, by three local businessmen on 160 acres between 17th and 21st, and Fairmount College and Oliver. They platted out the golf course, then fenced the greens to protect them from cattle that rightfully roamed the area. The remaining buffalo and...
-
Pediatric Neonatology Specialist
2 weeks ago
Wichita Falls, Texas, United States Pediatrix Full timePer Diem Neonatologist Opportunity We are excited to present a unique opportunity for a Neonatologist to contribute to a prominent healthcare institution dedicated to serving the community. This facility is recognized for its commitment to healthcare excellence, providing a comprehensive range of medical services including emergency care, surgical...
-
Neonatal Care Specialist
1 week ago
Wichita Falls, Texas, United States Pediatrix Full timeJob SummaryPediatrix Medical Group is seeking a highly skilled Neonatologist to join our team at United Regional Healthcare System in Wichita Falls, TX.ResponsibilitiesCollaborate with a multidisciplinary team to provide comprehensive care for premature and critically ill newborns in the level II NICU.Provide family-centered care and support parents during...
-
Patient Care Specialist
1 week ago
Wichita Falls, Texas, United States Ascension Full timeJob SummaryWe are seeking a skilled Patient Care Specialist to join our team at Ascension Via Christi St Joseph in Wichita, KS. As a Patient Care Specialist, you will play a vital role in providing high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide basic clinical and non-clinical patient care activities under the...
-
LVN II
3 days ago
Wichita Falls, Texas, United States Texas Department of Aging & Disability Services Full timeJob SummaryWe are seeking a highly skilled and compassionate Licensed Vocational Nurse II to join our team at the Texas Department of Aging & Disability Services. As a key member of our healthcare team, you will provide exceptional patient care and support to individuals with complex mental health, behavioral, and medical needs.Key ResponsibilitiesProvide...
-
Travel Nurse RN Rehabilitation Specialist
2 days ago
Wichita Falls, Texas, United States Care Team Solutions Full timeJob Title: Travel Nurse RN Rehabilitation SpecialistJob Type: ContractSpecialty: RehabilitationDiscipline: Registered NurseShift: 12 hoursHours Per Week: 36 hoursEmployment Type: TravelJob Description:We are seeking a skilled Travel Nurse RN Rehabilitation Specialist to join our team at Care Team Solutions. As a Travel Nurse RN Rehabilitation Specialist, you...
-
Clinical Nurse Specialist
2 weeks ago
Wichita Falls, Texas, United States United Regional Health Care System Full timeOur Commitment to Employees At United Regional Health Care System, we prioritize creating a stable work environment that fosters equal opportunities for professional development and personal growth. Our mission is to deliver prompt, high-quality healthcare staffing solutions to our clients. Core Values: ReliabilityHonestyApproachabilityOpennessAgility We are...
-
Patient Care Transport Specialist
2 weeks ago
Wichita Falls, Texas, United States Ascension Full timeJoin Ascension as a Patient Care Transport SpecialistAs a Patient Care Transport Specialist, your role will involve:Patient Transportation: Safely transporting patients using wheelchairs, stretchers, or beds to various locations as required.Assistance: Aiding patients in entering and exiting vehicles, including transferring them to and from wheelchairs or...
-
MRI Imaging Specialist
2 weeks ago
Wichita Falls, Texas, United States Rang Technologies Inc. Full timePosition: MRI Imaging SpecialistOverview:We are seeking a proficient MRI Imaging Specialist to support our dynamic Radiology Department. This role is critical in providing high-quality imaging services within a Level II Trauma Center.Work Schedule:- Shift: 11:00 am to 7:30 pm, Monday to FridayEquipment:- Experience with Phillips 1.5T and Phillips 3T MRI...
-
Traveling Diagnostic Imaging Specialist
3 days ago
Wichita Falls, Texas, United States Supplemental Health Care Full timeJob SummarySupplemental Health Care is seeking a skilled Diagnostic Imaging Specialist to join our team for a 13-week assignment at a partnering hospital. As a key member of our healthcare staffing team, you will have the opportunity to work with a dynamic and supportive group of professionals who share your passion for delivering exceptional patient...
-
Customer Service Representative
20 hours ago
Wichita Falls, Texas, United States Chisholm Place Memory Care Full timeAbout Us:At Chisholm Place Memory Care, our mission is to provide a safe, supportive, and engaging environment for individuals living with memory loss. We strive to create a sense of community and belonging, where every person feels valued and respected.Job Summary:This is a dynamic and multifaceted role that requires excellent customer service skills,...
-
MRI Imaging Specialist
2 weeks ago
Wichita Falls, Texas, United States Rang Technologies Inc. Full timePosition: MRI Imaging SpecialistOverview:We are seeking a proficient MRI Technologist to join our dynamic Radiology Department. This role is essential in providing high-quality imaging services within a fast-paced healthcare environment.Location: Wichita Falls, TXFacility Type: Level II Trauma CenterShift Details:Monday to Friday11:00 am to 7:30 pmEquipment...
-
Maintenance Technician II
20 hours ago
Wichita Falls, Texas, United States Regal Rexnord Full timeJob SummaryWe are seeking a highly skilled Maintenance Technician II to join our team at Regal Rexnord. As a key member of our maintenance team, you will be responsible for planning and performing multiple maintenance tasks under minimal supervision to install, repair, and rebuild capital investments.Key ResponsibilitiesPlan and perform numerous maintenance...