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Program Manager, Privacy

3 months ago

Charlotte, North Carolina, United States Intuit Credit Karma Full time

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC


As a Program Manager, you will help Credit Karma's legal team to develop, implement, and maintain its privacy program. You will report to Lead Counsel for Privacy and work closely with cross-functional teams across the organization, looking for opportunities to distinguish Credit Karma as a privacy and data security leader. This includes, among other things, helping ensure that Credit Karma remains compliant with new and evolving privacy and security regulations. You will help drive cross-functional initiatives and projects to completion, from defining requirements to managing timelines and execution. This role requires a self-motivated and highly collaborative individual who excels in a dynamic, fast-paced environment.

What you'll do:

  • Drive cross-functional initiatives related to privacy and compliance, from scoping out requirements to working collaboratively across teams and managing implementation
  • Assist in developing, implementing, and maintaining standards, frameworks, processes, and policies relating to Credit Karma's security and privacy programs
  • Support the maturation of Credit Karma's privacy program, including by developing processes and policies and operationalizing key functions
  • Define and track key metrics to measure program performance, including analyzing and compiling data
  • Synthesize and stay abreast of evolving legal and regulatory requirements (through review of statutory language, industry and web publications, webinars, etc)
  • Assist with responding to data subject rights requests, regulatory inquiries, and sensitive member escalations as needed
  • Be a team player with excellent people skills and a bias to action

What we are looking for:

  • Bachelor's degree
  • 4+ years of experience in program or project management (or adjacent experience, such as consulting)
  • Demonstrated success in working with cross-functional and technical stakeholders, such as product and engineering teams
  • Technologically adept
  • Expertise with presentation and spreadsheet software, such as PowerPoint, Excel, Google Sheets and Docs, etc.
  • Organized and detail-oriented

What we would like to see:

  • Experience building or maturing privacy or compliance programs
  • Familiarity with privacy, security, and/or financial services frameworks and regulations such as NIST, ISO, GDPR, CCPA, GLBA, FCRA, and ECOA
  • Someone who is comfortable navigating ambiguity -- and can thoughtfully develop and implement processes that are scalable and repeatable
  • Ability to synthesize, present, and report on qualitative and quantitative data clearly, succinctly and confidently

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Please contact if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

  • GDPR Privacy Policy
  • U.S. Job Applicant Privacy Notice