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Program Manager

2 months ago

Charlotte, North Carolina, United States Lincoln Property Company Full time
Job Overview

Lincoln Property Company is seeking a highly skilled Program Manager to join our team. As a key member of our operations team, you will be responsible for the successful implementation of platform programs to key account teams.

Key Responsibilities
  • Coordinate and oversee the development and implementation of platform and account-specific management routines.
  • Implement and adopt corporate and account-specific process changes to drive business growth and efficiency.
  • Develop and maintain best practices across all lines of business to ensure seamless operations.
  • Manage internal deliverables and process management to ensure effective execution and alignment with organizational goals.
  • Lead the use and growth of the CMMS system, including managing development projects, conducting UAT, and coordinating change requests from field/client.
  • Facilitate training for CMMS users to maximize system utilization and efficiency.
  • Manage storm reporting responsibilities to ensure timely and accurate communication and response, contributing to overall risk management and client support.
  • Act as a liaison between the CMMS Development Team, and on-account COE teams, fostering collaboration and ensuring alignment.
  • Redefine business processes to align with chosen packaged systems, continuously seeking opportunities for improvement.
Requirements
  • Bachelor's degree or equivalent combination of education and experience preferred.
  • Five years' experience in a related field preferred.
  • Experience and functional knowledge of facilities management and commercial real estate required.
  • End-to-end program management experience required.
  • Experience with spread sheets, databases, and graphical presentations required.
  • Previous database management experience required; ability to audit large data sets with accuracy and speed.
  • Process improvement experience preferred.
  • Must be a service-oriented team player with a proactive mindset.
  • Attention to detail for creating client-facing reports and interfaces.
  • Demonstrates advanced knowledge of desktop applications, database concepts, and report writing skills.
  • Proven record of providing excellent internal and external customer service.
  • Ability to handle multiple and changing priorities; strong organizational skills.
  • Excellent verbal and written communication skills.
Work Environment

Remote/work from home environment with occasional travel to corporate offices and/or site visits. Works primarily in an office environment with a low to medium level of noise (i.e., office machines and people speaking).

About Lincoln Property Company

Lincoln Property Company is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders, and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

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