Associate Sales Account Manager, Reagent Services

4 weeks ago

San Francisco, California, United States GenScript Full time

About GenScript

GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.

GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology

About GenScript ProBio

GenScript ProBio is the subsidiary of GenScript Biotech Corporation, proactively providing end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy (CGT), vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. GenScript ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. In terms of plasmid service, GenScript ProBio supports the most clinical approvals for CGT drugs including mRNA vaccines, CAR-T in China. It is also the first GMP manufacturing platform to provide in vitro transcription (IVT) template linearized plasmids for mRNA vaccines and has supported several mRNA vaccine global enterprises to obtain clinical approvals. In terms of viral vector service, GenScript ProBio has a stable and high-yield viral vector platform.

Job Scope:

The job scope is to drive and support sales efforts in a given sales region/territory by implementing the sales/marketing strategies for services and reagents in that region/territory. The Associate Sales Account Manager will use his/her knowledge of science and business including corporate contacts to develop and deliver profitable initiatives and build sales in the assigned region/territory.

Key Responsibilities:

The Associate Sales Account Manager for working with and supporting the Regional Sales Manager (RSM) and Sales Account Managers (SAM) to grow and develop GenScript services/products in an assigned sales region/territory as assigned. The Associate Sales Account Manager will also work closely with the Technical Account Management (TAM) team, Project Management (PM) team and Marketing team to build the GenScript brand and to meet the team's objectives (Sales Goals, Profit Goals, and KPIs). The Associate Sales Account Manager primarily serves as an inside sales/sales associate and support person for the SAM and RSM as outlined below:

Duties include:
Contribute to the development and implementation of Regional sales strategies and tactics for services and products as required
Explore and develop new markets and new applications for current services/products
Work with the RSM, technical account managers (TAM) and Director of Sales to develop an action plan designed to secure business in a competitive environment
Responsible to understand basic selling techniques and develop customer needs and requirements by following the sales process to understand the customer's research applications and matching their needs with GenScript services and products
Introduce GenScript to new potential markets in Industrial/Academic/Government organizations
Build and expand a business reference/referral network to help grow and develop new business opportunities
Distribution Channel management as directed by RSM

Daily Activities include:
Contacting and qualifying Marketing Qualified leads, nurturing and routing them as appropriate to the respective sales manager
Follow up on quotes/proposals in order to win sales opportunities by overcoming business and technical objections and to cross-sell and/or up-sell GenScript services/products
Follow up with existing clients to expand our base business by cross-selling and/or up-selling GenScript services/products
Generate new leads and opportunities by researching businesses via linked-in contacts, company web sites, Google and related directories and websites at universities and businesses
Maintain CRM records to assure accuracy of customer account records so they contain correct contact information
Occasional field travel as required

Qualifications:
Academic degree in scientific discipline, preferably Masters level or higher in the life sciences
Relevant Sales experience preferred with a high level of technical and professional expertise
Knowledge of the Biological and CRO market, with emphasis on Molecular Biology and Peptide chemistry
Strong written and verbal communication skills are required
Strong verbal and written command of the English language is mandatory. Multi-lingual communication skills are a plus: (German, French, Spanish, Italian, or Mandarin preferred)
Ability to solve practical problems and resolve customer issues that may occur
Ability to operate effectively and succeed in an international business environment
Must be self-motivated, driven and demonstrate a high level of energy with a sense of urgency

#LI-EB1 GenScript USA Inc/GenScript ProBio USA Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./GenScript ProBio USA Inc. maintains a drug-free workplace.

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