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Field Sales Engineer

3 months ago

Chicago, Illinois, United States Chamberlain Group Full time

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
As a Field Sales Engineer in Chamberlain Group's Access Control Business, you will be a key technical resource for our field sales team. You will play a crucial role in understanding and addressing customer needs, providing technical expertise, and contributing to the success of our access control solutions in the market. This role involves collaboration with the sales team, customers, and internal stakeholders to ensure the effective promotion and sale of Chamberlain Group's full line of Access Control products, including Hardware Intercoms/accessories and the myQ Community SaaS platform.
Job Responsibilities:

  • Provide technical expertise and support to the field sales team in promoting and selling Chamberlain Group's access control products.
  • Conduct product demonstrations and presentations to showcase product features and benefits.
  • Perform all pre-sales technical requirements including: site walks, architectural drawing reviews, solution design and technical guidance
  • Engage directly with end users and integrators to understand their specific needs and challenges.
  • Build and maintain strong customer relationships to enhance customer satisfaction and loyalty.
  • Assist in the creation of sales collateral, training programs, technical documentation, and competitive product comparisons/battle cards.
  • Work closely with internal teams, including product management and engineering, to communicate customer feedback and market insights.
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
  • Protect Chamberlain Group's reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

  • Bachelor's degree in Engineering, Business, or a related field; Master's degree in Computer Science preferred
  • 5+ years with experience in a technical sales or field sales engineering roles
  • Security and Access Control experience
  • Strong understanding of access control systems, gate operators, and related technologies
  • Excellent leadership, communication, and interpersonal skills
  • Ability to collaborate effectively with cross-functional teams
  • Demonstrated success in developing and implementing training programs
  • Able to travel occasionally domestically
  • Preferred: Proven experience in a technical sales or field sales engineering leadership role

#LI-Remote - Texas
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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.