Technology Services Group

1 month ago

Sparks, Nevada, United States UPS Full time
Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This is not a remote or flex location position; employee is required to come into the facility for their regular schedule.

Job Level:
Technician II

Job Location:
Minden, NV

Internal Grade Salary: 009

Work Schedule:
Monday - Friday, 8-hour workday, 4 am - 12:30 pm (PST)

The internal job posting will close on Wednesday, August 14th at 11:59 PM (PST)

Job Summary
This position provides day-to-day technical support for network infrastructure and internal desktop systems software and hardware. This position installs, configures, and troubleshoots desktop systems, workstations, servers and network issues. This position maintains passwords, data integrity and file system security.

This position provides technical assistance to computer system users and answer questions or resolve computer problems for clients in person and via phone, email, chat, etc.

This position provides assistance concerning the use of computer hardware and software, including printing, installation, enterprise systems (SPLUS, ETPS2, and E2K, etc.), e-mail, and operating systems.


Responsibilities:

  • Responds to customer service requests and determines the technical service issue (i.e., software or hardware related) and uphold confidence in TSG.
  • Communicates with customers by phone to discuss identified problems or concerns and resolve the issues (e.g. hardware or software malfunction, user error, etc.).
  • Researches identified issues by asking questions, reviewing internet data sites, and/or internal website (i.e., project notebook) to identify solutions and facilitate resolution.
  • Conducts site visits within the district to troubleshoot issue and/or install or upgrade hardware and software if service issue can't be resolved virtually.
  • Conducts follow-up with customers to verify issues were resolved completely.
  • Completes service orders to avoid operational delays in resolving issues.


Qualifications:

  • Ability to communicate highly technical information to both technical and non-technical users
  • Knowledge of Microsoft Operating Systems (client/server)
  • Experience with Cisco VPN, Citrix, Ghost, Symantec, Desktop Apps, Active Directory and various Web browsers - Preferred
  • Technical Certifications such as A+, Network or MCP - Preferred
  • Technical work experience - Preferred
Compensation & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.10/hour to $35.90/hour.

Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This position is eligible for a bonus based on company performance.


Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic

Qualifications:


Must be a U.S.

Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.

for this employer.

  • Service Manager

    3 weeks ago

    Sparks, Nevada, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Senior IT Infrastructure Specialist

    39 minutes ago

    Sparks, Nevada, United States TEEMA Group Solutions Full time

    Job OverviewTEEMA Group Solutions is seeking a highly experienced Senior IT Infrastructure Specialist to lead our team in designing and implementing cutting-edge IT solutions.Key ResponsibilitiesIT Infrastructure Management: Oversee the management of Windows Server, Linux Server, and VMware environments to ensure optimal performance and security.Cloud...

  • Infrastructure Systems Engineer

    2 weeks ago

    Sparks, Nevada, United States TEEMA Group Solutions Full time

    Job OverviewPosition: Infrastructure Systems EngineerLocation: Remote (Candidates must be within commuting distance)Compensation: Competitive salary based on experienceAbout the Role: TEEMA Group Solutions is in search of a seasoned Infrastructure Systems Engineer to join our team in a remote capacity, with the possibility of occasional on-site engagements...

  • Nuclear Medicine Technologist

    2 days ago

    Sparks, Nevada, United States Universal Health Services Full time

    About the RoleWe are seeking a highly skilled Nuclear Medicine Technologist to join our team at Universal Health Services. As a key member of our diagnostic imaging department, you will play a critical role in providing high-quality patient care and contributing to the success of our organization.Key ResponsibilitiesPrepare and Administer...

  • Private Wealth Service Specialist

    2 hours ago

    Sparks, Nevada, United States Citizens Full time

    Job SummaryWe are seeking a highly skilled Private Wealth Service Specialist to join our team at Citizens. As a key member of our Private Wealth department, you will be responsible for providing exceptional service to our clients and colleagues.Key ResponsibilitiesClient ServiceExercise diligence to understand risks associated with client products and...

  • Mobile Patrol Security Specialist

    5 days ago

    Sparks, Nevada, United States STARS Security Services Full time

    Position OverviewSTARS Security Services is looking for a dedicated Mobile Security Officer to enhance our security operations. This role involves conducting patrols and ensuring the safety of designated areas while assessing potential risks to personnel and visitors.Key Responsibilities:Oversee the premises to deter theft, violence, or violations of...

  • Customer Service Representative

    2 hours ago

    Sparks, Nevada, United States TravelCenters of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Cashier III to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Process transactions efficiently and accurately on a point-of-sale (POS) registerMaintain...

  • Customer Service Representative

    21 hours ago

    Sparks, Nevada, United States TravelCenters of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Cashier III to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Customer Service: Serve each customer courteously, quickly, and efficiently with a...

  • Environmental Services Associate

    2 weeks ago

    Sparks, Nevada, United States Cascades of the Sierra Full time

    Join Our Team as an Environmental Services Associate! Are you passionate about enhancing the lives of others? Do you enjoy collaborating with diverse individuals? If you seek a fulfilling career path that includes mentorship and professional growth, we invite you to explore this opportunity. Cascade Living Group is dedicated to fostering a culture of...

  • Cleaning Services Associate

    1 week ago

    Sparks, Nevada, United States Fitness Connection Full time

    Job OverviewLocationFacility Maintenance - Various LocationsEmployment TypeFull-Time/Part-TimeEducation RequirementNo formal education requiredJob CategoryGeneral LaborPosition SummaryThe role of the Cleaning Services Associate is essential in ensuring a hygienic and organized environment for all staff, members, and visitors. This position involves...

  • Logistics Security Specialist

    1 week ago

    Sparks, Nevada, United States Securitas Group Full time

    Logistics Security SpecialistWe provide a comprehensive benefits package, paid time off, weekly compensation, and additional perks.Compensation: $18.00/HourShifts Available: Swing Shift or Day Shift optionsThe ideal candidates will focus on delivering exceptional service to our clients and their visitors while upholding our core principles: Integrity,...

  • Financial Records Specialist

    1 week ago

    Sparks, Nevada, United States Johnson Service Group Full time

    Job OverviewAs a Financial Records Specialist, you will leverage your expertise to manage accounting tasks across various functions, including tax documentation and invoice reconciliation. Your role will encompass the preparation, analysis, review, verification, and reconciliation of financial records and reports, ensuring accuracy and detail in all...

  • Experienced Automotive Service Technician

    1 week ago

    Sparks, Nevada, United States Promotive Full time

    Job OverviewPosition: Automotive Technician A LevelExperience Required: 7+ YearsCompensation: $35-$45 Per Hour Flat RateProduction Bonuses AvailablePotential Earnings: $112K - $120K+Incentives for ASE CertificationWork Schedule: Monday to FridayComprehensive Benefits PackagePromotive, a family-owned business, is seeking a dedicated Automotive Technician with...

  • **Service Management Trainee

    2 days ago

    Sparks, Nevada, United States Discount Tire Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Service Management Trainee to join our team at Discount Tire. As a Service Management Trainee, you will be responsible for installing new tires and wheels, managing inventory, leading a team of technicians, and providing exceptional customer service.Key Responsibilities:Install new tires and...

  • Industrial Mechanic

    5 days ago

    Sparks, Nevada, United States EMCOR Government Services Full time

    About Us: EMCOR Government Services is a prominent provider of mechanical and electrical construction, facilities services, and energy infrastructure. We are committed to delivering high-quality services that support the operational needs of our clients.Position: SIC MillwrightJob Overview: We are currently seeking skilled Millwrights to join our team for a...

  • Industrial Machinery Technician

    5 days ago

    Sparks, Nevada, United States EMCOR Government Services Full time

    About Us: EMCOR Government Services is a leader in providing mechanical and electrical construction, facilities services, and energy infrastructure solutions. We are committed to delivering exceptional service and maintaining the highest standards of quality in our operations.Position: SIC MillwrightOverview: We are seeking skilled Millwrights to join our...

  • Traveling Radiology Specialist

    1 week ago

    Sparks, Nevada, United States Aureus Medical Group - Imaging Full time

    Aureus Medical Group - Imaging is currently seeking a traveling Radiology Specialist for an exciting opportunity. Position Overview & Requirements Specialty: Radiology Specialist Discipline: Allied Health Professional Employment Type: Travel Duration: 15 weeks Weekly Hours: 40 hours Shift Length: 8 hours Compensation Overview ~$...

  • Industrial Millwright

    1 week ago

    Sparks, Nevada, United States EMCOR Government Services Full time

    About Us: EMCOR Government Services is a prominent provider of mechanical and electrical construction, facilities services, and energy infrastructure. We have established a strong reputation for delivering high-quality services that support the operational needs of our clients.Job Title: SIC MillwrightJob Overview: We are seeking skilled Millwrights to join...

  • Emergency Medicine Specialist Near Lake Tahoe

    1 week ago

    Sparks, Nevada, United States Envision Physician Services Full time

    Envision Physician Services is actively seeking skilled Emergency Medicine Physicians for a vital role at a prominent medical facility in Sparks, NV.Position Overview:Annual patient volume: 26,000Emergency Department capacity: 18 bedsFast Track: 3, Psychiatric beds: 1Board Certified/Board Eligible in Emergency Medicine (ABEM or AOBEM) required24-hour...

  • Travel Radiology Specialist

    1 week ago

    Sparks, Nevada, United States Aureus Medical Group - Imaging Full time

    Aureus Medical Group - Imaging is currently seeking a skilled Radiology Technologist for a travel assignment.Position Overview: This role involves working as a Radiology Technologist, providing essential imaging services in a dynamic healthcare environment.Job Details:Discipline: Radiology TechnologistEmployment Type: TravelDuration: 15 weeksWeekly Hours: 40...