Acquisition Campaign Manager Sr. Associate

2 months ago

Westerville, Ohio, United States JPMorganChase Full time

Job Description
The Campaign Management Team is responsible for developing, executing, and managing multiple marketing programs/campaigns focused on Acquisition marketing to support key Business Banking initiatives across multiple channels. Programs include acquisition, awareness campaigns, product launch marketing, segment marketing and branch promotional marketing.
As a Acquisition Campaign Manager Sr. Associate for Business Banking you will manage, coordinate and collaborate with strategy partners on Acquisition campaigns. In addition, you will ensure a strong control environment and serve as a second set of eyes on final creative and other executional aspects for campaign management. You will also collaborate with marketing managers to identify opportunities, efficiencies, campaign strategy and the framework for measurement and reporting.
Job responsibilities:

  • Manage internal agency relationships and creative versions (by program)
  • Deliver campaigns and other programs
  • Optimize direct response marketing campaigns to improve results, create efficiencies and reduce costs
  • Deliver a strong focus on end-to-end customer experience, providing exceptional customer experience overall, while also ensuring all the details of the experience are flawlessly executed
  • Manage multi-channel execution (from concept development to delivery) including working across multi-functional teams, such as Product and Marketing Strategy Team, Segment and branch partners, agencies for creative development and execution along with Legal and Compliance for approval of all marketing content
  • Manage campaigns (digital, print, awareness and offer-based) to ensure initiatives are on-strategy, on time and within budget parameters

Required qualifications, capabilities, and skills:

  • 6+ years of experience in direct (print), email and/or digital marketing
  • Knowledge in Digital marketing such as: owned, earned and paid channels - Strong executional knowledge of paid display, email, and website creative
  • Experience in a fast-paced environment, with strong skills in multi-tasking and prioritization
  • High energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
  • Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
  • Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
  • Excellent written and oral communication skills

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

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