Housing Operations Specialist II

1 month ago

Fort Myers, Florida, United States Florida Gulf Coast University Full time
Job Summary

The Housing Operations Specialist II administers the day-to-day business operations within the Office of Housing and Residence Life.

FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.

Job Description

Typical duties may include but are not limited to:
  • Executes day-to-day front desk operations for the Central Housing Office, utilizing a queued phone system, main housing e-mail, and housing database system (RMS/Mercury)
  • Assists students and parents with questions and concerns, utilizing a broad knowledge of housing and campus partner (Financial Aid, Orientation, Adaptive Services, Admissions, etc.) functions and business processes.
  • Escalates concerns to staff throughout the department and campus partners as needed.
  • Assists with incoming/outgoing mail, packages, and deliveries for the main office in the Ackert Community Center.
  • Reports facilities issues according to department procedures.
  • Assists with the application and assignment processes for 4748 bed housing system. Utilizes housing assignments database (RMS/Mercury) and University enterprise system (currently Banner) to complete housing applications, assignments, room transfers, cancellations, emotional support animal approvals, posting charges/credits and all other functions related to housing applications and assignments.
  • Assists with the management of multiple waiting lists and overflow housing processes.
  • Assists with implementing a communication plan including application letters, assignment notification letters, cancellation letters, and other communication related to the application, assignments, and billing processes.
Other Duties:
  • Other job-related duties as assigned.
  • Supports special projects and/or activities that may include after hour/weekend commitments.
Additional Job Description

Required Qualifications:
  • This position requires a high school diploma and six years of full-time experience directly related to the job functions.
  • Any appropriate combination of relevant education, experience, and/or certifications may be considered.
  • Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook).
Knowledge, Skills, and Abilities:
  • Knowledge of general office procedures.
  • Strong interpersonal, verbal and written communication skills.
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects when numerous and diverse demands are involved.
  • Ability to operate office equipment including personal computer, copy machine, fax machine, and calculator.
  • Ability to operate personal computers with proficiency and learn new applications and systems
  • Ability to accurately prepare and maintain records, files, and reports.
  • Ability to work successfully as both a member of a team and independently with minimal supervision.
  • Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
  • Ability to think critically and make clear, well-reasoned and timely decisions.
  • Ability to interpret and apply laws, regulations, policies and procedures consistently.
  • Ability to adapt quickly to changing situations and environments.
  • Ability to analyze and solve problems, draw valid conclusions, and/or develop appropriate alternatives where applicable.
  • Ability to effectively manage the work of others by providing information, guidance and motivation.
  • Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
Pay Grade 15

  • Customer Support Specialist II

    5 days ago

    Fort Myers, Florida, United States City of Fort Myers, FL Full time

    Join Our Team as a Customer Support Specialist II The City of Fort Myers is dedicated to being an employer of choice, fostering an environment where our employees can transform their roles into fulfilling long-term careers. Compensation: The salary range provided reflects the full spectrum for this role, accommodating both entry-level and experienced...

  • Administrative Specialist I/II

    4 weeks ago

    Fort Myers, Florida, United States Florida Gulf Coast University Full time

    Job SummaryThe Administrative Specialist oversees the day-to-day administrative operations of the Veteran's Success Office. Assists with the planning and implementation of events and delivers excellent customer service.FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer....

  • Client Services Operations Specialist

    4 days ago

    Fort Myers, Florida, United States American Oncology Management Company Full time

    Position Title: Client Services Operations SpecialistLocation: RemoteCompensation: $27.86 per hourRole Overview:Under the guidance of the Client Services Manager, the Client Services Operations Specialist will be responsible for reviewing, updating, and maintaining established operational standards to enhance productivity within the revenue cycle and client...

  • Billing Operations Specialist

    5 days ago

    Fort Myers, Florida, United States Millennium Physician Group Full time

    Billing Operations SpecialistMillennium Physician GroupFull-time (Monday-Friday 8am-5pm)As a Billing Operations Specialist, you will be responsible for reviewing and rectifying professional billing charges that are currently on hold. Utilizing established billing protocols and carrier claim regulations, you will ensure that all submissions are accurate and...

  • Client Services Operations Specialist

    5 days ago

    Fort Myers, Florida, United States American Oncology Management Company Full time

    Position Overview:In the role of Client Services Operations Specialist, you will work under the guidance of the Client Services Manager to enhance and uphold established operational standards aimed at optimizing efficiency within the revenue cycle and client services. Your responsibilities will include assisting with the accessioning process for clinical and...

  • Ground Operations Specialist

    5 days ago

    Fort Myers, Florida, United States Lee County Port Authority Full time

    About Us: Lee County Port Authority operates Page Field (FMY), an FAA-designated reliever airport dedicated to serving general and business aviation. Our airport has achieved remarkable milestones in operational efficiency, accommodating a significant volume of aircraft movements. Position Overview: As a Ground Operations Specialist, you will play a crucial...

  • Financial Operations Specialist

    5 days ago

    Fort Myers, Florida, United States WSH Full time

    Financial Operations Specialist Job DescriptionWe are seeking a Financial Operations Specialist to become a vital part of our organization. Your primary duties will encompass gathering information, calculating expenses, and generating billing statements.Key Responsibilities:Produce Bi-Weekly Payroll Hours Report from TimeclockInput vendor invoices into...

  • HVAC-R Pipe Installation Specialist

    5 days ago

    Fort Myers, Florida, United States B & I Contractors, Inc Full time

    Position OverviewAre you interested in becoming part of a leading mechanical contracting firm in Florida?B&I Contractors, Inc. is on the lookout for a skilled and committed HVAC-R Pipe Installation Specialist to enhance our growing team.Why Work with B&I Contractors, Inc.?Top Performer: We are recognized as Florida's rapidly expanding mechanical contractor,...

  • Laboratory Research Specialist II

    5 days ago

    Fort Myers, Florida, United States London Health Sciences Centre Full time

    Job Overview London Health Sciences Centre is a leading health care institution dedicated to advancing medical research and innovation. We are currently seeking a Laboratory Research Specialist to join our dynamic team. The Hebb laboratory is focused on pioneering research in the field of brain cancer. This role requires a passionate individual with a...

  • Traffic Control Operations Specialist

    5 days ago

    Fort Myers, Florida, United States Acme Barricades Full time

    Job TypeFull-timePosition OverviewThe Traffic Control Operations Specialist is responsible for executing temporary traffic management tasks to ensure safe and efficient traffic flow during roadway construction projects. This role is crucial in maintaining public safety within designated work zones while adhering to all relevant regulations and safety...

  • Technical Support Specialist II

    5 hours ago

    Fort Lauderdale, Florida, United States Hayes Locums Full time

    At Hayes Locums, the role of a Technical Support Specialist II encompasses the management of end-user service inquiries and technical challenges. This position provides expert guidance for operational tasks including onboarding, vendor service management, and minor project assistance. The specialist aids clients in resolving issues related to their computer...

  • Customer Support Specialist II

    5 days ago

    Fort Myers, Florida, United States City of Fort Myers, FL Full time

    Salary: $20.22 Hourly Location: Fort Myers, FL Job Type: Full-Time Department: Solid Waste - Container Collection FLSA: Non-Exempt Overview The City of Fort Myers is dedicated to fostering a workplace where employees can thrive and develop long-lasting careers. The salary mentioned represents the complete range for this role, from entry-level to advanced...

  • Facilities Maintenance Specialist

    4 days ago

    Fort Myers, Florida, United States Picerne Real Estate Group Full time

    Join Our Team as a Facilities Maintenance SpecialistPicerne Real Estate Group is seeking a dedicated Facilities Maintenance Specialist to enhance our operations at a residential community. The successful candidate will possess a comprehensive understanding of property maintenance and will be responsible for a variety of tasks aimed at preserving the quality...

  • SCADA/DMS Systems Specialist

    18 hours ago

    Fort Myers, Florida, United States OneDigital Full time

    Job SummaryWe are seeking a highly skilled SCADA Engineer to join our team at OneDigital. As a SCADA Engineer, you will play a critical role in ensuring the seamless operation of our SCADA/DMS systems.Key ResponsibilitiesSCADA Server Database Management: Develop, maintain, and ensure the accuracy of our SCADA server database, including point lists, control...

  • Eligibility Assessment Specialist II

    5 days ago

    Fort Lauderdale, Florida, United States State of Florida Full time

    Position Overview:This role is integral to the Office of Economic Self-Sufficiency within the Florida Department of Children & Families. The Eligibility Assessment Specialist II is responsible for providing essential support to the unit's supervisor in daily operations.Key Responsibilities:1. Conduct comprehensive reviews of cases throughout various stages...

  • Traveling Nuclear Medicine Specialist

    5 days ago

    Fort Myers, Florida, United States Host Healthcare Full time

    Host Healthcare is currently seeking a traveling Nuclear Medicine Specialist for an exciting opportunity. Position: Nuclear Medicine Specialist Discipline: Allied Health Professional Shift: 8 hours, day shifts Employment Type: Travel As a leading travel healthcare organization, Host Healthcare offers an immediate opening for this Nuclear Medicine...

  • Rehabilitation Specialist

    1 day ago

    Fort Myers, Florida, United States Lee Health Full time

    Position Overview:Lee Health is in search of a Rehabilitation Specialist to join our dedicated team.Role Details:Specialty:Rehabilitation TherapyField:Therapeutic ServicesEmployment Duration:OngoingFull-time, 40 hours per weekWork Schedule:8-hour shifts, daytime hoursJob Type:Staff PositionAbout Us:Join us at Lee Health, a prominent healthcare provider in...

  • Coordinator, First Year Experience I/II

    2 weeks ago

    Fort Myers, Florida, United States Florida Gulf Coast University Full time

    Job SummaryThe Coordinator, First Year Experience will assist with the design, development, oversight, implementation, documentation and assessment of FGCU's first year experience and retention programs.FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified...

  • Residential Leasing Specialist

    5 days ago

    Fort Myers, Florida, United States Edgewood Properties Full time

    Position OverviewEdgewood Properties, a prominent real estate development and property management firm, has been a leader in the industry since 1992. With our headquarters located in New Jersey, we are expanding our operations nationwide. Our current portfolio of over 5,000 apartment units is set to double in the coming years, making this an exciting time...

  • Sanitation Specialist

    5 days ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    Goodwill INDUSTRIES OF Southwest Florida, INC.Custodial WorkerPart-time positionLocation: TiceGoodwill Industries of Southwest Florida is dedicated to empowering individuals with disabilities and disadvantages by providing transformative opportunities for independence. Our organization collaborates with the community to deliver support in mission services,...