Vice President, Product Platform Services

2 months ago

Brooklyn, New York, United States JPMorganChase Full time

Job Description
Chase Media Solutions, part of Connected Commerce, is dedicated to driving measurable outcomes for brands and real benefits for our customers. Our digital media solutions leverage our strong merchant relationships, our 65M customer base, and industry leading customer insights to find, attract, and engage intended audiences through their purchase journeys. As part of Chase Media Solutions, Merchant Experience is creating a seamless, engaging platform that enables merchants to leverage the extensive Chase consumer footprint to connect with past or future customers.
As a Vice President, Product Platform Services within Chase Media Solutions, you will support and assist in the design and development of the next generation of offers/ad platform to deliver value to Chase customers beyond the core financial product features. This is an opportunity to craft the product strategy, develop market-leading product innovations, and be the steward of capturing an understanding of advertising market needs, present and future, and translating into feature requirements and effectively managing in a matrixed organization.
Job responsibilities

  • Combine vision, creativity, and deep domain expertise to transform digital advertising with ground-breaking product innovation
  • Become a subject-matter expert on offers/Ad tech platform and champion innovations that will enhance the value Chase provides to their clients
  • Build, integrate and enhance the offers platform roadmap and prioritization
  • Assist in managing 3rd party partners and align roadmaps
  • Lead discovery on new concepts, including determining and refining business value, customer value and tech feasibility
  • Refine and prioritize stories, as well as drive sprint planning and execution (along with other scrum cadences and events) for technology development teams
  • Monitor development of product (escalating issues and removing blockers) and pre-production testing, as well as conduct demos

Required qualifications, capabilities, and skills

  • 5+ years of experience in product development, technology, or consulting with exposure to rigorous and large-scale program and product management
  • Excellent written and verbal communication skills; ability to present facts, thoughts, and ideas in a clear, concise, and convincing manner to senior stakeholders and partners
  • Experience working with system architecture, data frameworks and event driven/restful APIs
  • Understanding of the advertising ecosystem, including technical capabilities and data management required for the digital advertising business, and an informed point of view on the industry's direction and needs
  • Proven background in partnering with technology partners to translate product requirements into technology sizing estimates and requirements
  • Experience leading through influence, with demonstrated experiences setting agenda, and driving business results in an environment with competing priorities
  • Solid organizational and project management skills, including strong follow through skills and the ability to manage and prioritize multiple projects, deadlines and workstreams

Preferred qualifications, capabilities, and skills

  • Digital advertising experience, target marketing
  • Understands modern Artificial Intelligence, Machine Learning, and Business Intelligence
  • Experience in highly regulated industries

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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