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Small Business Administration Sales Support Specialist

3 months ago

Orlando, Florida, United States Regions Full time

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Small Business Administration (SBA) Sales Support Specialist supports both clients and SBA Bankers in the loan origination process. This position serves as the administrative point of contact to clients and provides marketing and analytical support to SBA Bankers to assist with business development efforts. SBA Sales Support Specialists are intended to be sourced into SBA Banker or Operations roles upon mastery of the skillset.

Primary Responsibilities

  • Coordinates end-to-end SBA lending process by communicating detailed needs and requests between clients, SBA Ops team, Commercial Banking team, and third party vendors throughout the approval, funding, and closing process
  • Ensures deal documentation is complete, accurate, and submitted properly
  • Maintains a thorough knowledge of SBA Operations framework, policy, and SOP (Standard Operating Procedures) to stay up-to-date on eligibility and documentation requirements
  • Serves as the first line of defense for reviewing items received and understanding how to handle them
  • Assists SBA Bankers with business development activities to include marketing requests, pitchbooks, and building prospect files
  • Maintains OneView administrative data to include updating client contact information, merging client records, manage pipeline reports for expiration dates, and create prospect/applicant/COI records.
  • Builds knowledge base to become a subject matter expert on the SBA loan origination process from business development activity through loan closing

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

  • Bachelor's degree
  • Or High school diploma and (4) years of previous banking, sales or sales support experience

Skills and Competencies

  • Ability to provide excellent customer service
  • Demonstrates strong interpersonal, verbal and written communication skills
  • Excellent time management
  • Highly organized, detail-oriented, and is able to manage multiple projects under time constraints
  • Responds with a sense of urgency
  • Strong analytical and problem solving skills

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$48,710.00 USD

50th Percentile:

$62,220.00 USD

Incentive Pay Plans:

This job is not incentive eligible.Location:Orlando, Florida

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.