Catering Sales Manager

1 month ago

Colorado Springs, Colorado, United States The Mining Exchange A Wyndham Grand Hotel & Spa Full time

About The Opportunity

Practice Hospitality is seeking an experienced Group Sales Manager to join the team at the Mining Exchange Hotel & Spa.

About The Hotel

Mining Exchange Hotel & Spa was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.

Job Role

At Practice Hospitality, the Catering Sales Manager generates catering revenue and meets budgetary goals through banquet and meeting sales.

Responsibilities:

Generates business from telemarketing, appointments, site visits, cold calls and general inquiries via email/phone, using peak hours to "sell" and the non-peak hours to do account maintenance tasks
Manages and executes the terms of the client contract for the meeting, event or program as outlined by the director of sales and catering
Provides consultation/advice to clients on all aspects of lodge facilities and services when proposing and contracting meetings and events. Issues formal proposals and contracts to meeting clients
Develops and executes a strategic account development plan by targeting results-oriented high revenue potential sales calls to ensure a successful direct sales program
Creates and manages meeting clients in OPERA S&C system
Assists with day catering forecast that is prepared weekly
Responsible for catering revenue goals that make up overall revenue budget for
Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed upon details and pricing for the meeting, event or program
Conduct weekly BEO meetings to discuss events with the director of food & beverage, banquet manager, banquet chef and all relevant personnel to maximize budgets/sales goals and operational execution
Provide detailed information on meeting specific needs throughout the entire booking process from negotiation through departure
Create Quarterly Action Plans with guaranteed commitments for the number of people attending banquets, meetings and functions prior to the commencement of the event as outlined by the director of sales and catering
Represent the hotel property in resolving complaints from groups and group attendees, including but not limited to billing and reservations
Meets the clients upon arrival and introduces them to key team member.
Basic Qualifications & Skills Associates degree in hotel/hospitality or related field
Minimum 2 years in event/catering sales planning
Minimum 1 year supervisory/leadership experience in hospitality field
Demonstrated proficiency in Microsoft Office Suite
Successful completion of criminal background check
Professional communication skills both verbal and written
Core Competencies including but not limited to:Writing-Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Basic Computer Skills- Using basic computer hardware and software (e.g. personal computers, word processing software, internet browsers, etc.)
Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Number facility- The ability to add, subtract, multiply, or divide quickly and correctly.
Creativity- The ability to come up with creative ways to solve a problem.

Desired Qualifications & Traits

Significant customer service experienceStrong problem solving and organizational skills
Attention to detail and ability to exceed quality standards
Enthusiastic and positive energy
Multi-tasking ability
Job Type: FLSA Designation: Full Time-Exempt

Compensation: $65k-to$75k salary range -annually paid on a biweekly basis

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Hospital indemnity insurance
Eligible to participate in the Employee Referral Bonus Program.
About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

Source: Hospitality Online

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