Executive Administrative Assistant

1 month ago

New York, New York, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

American Express Credit Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience and catching bad guys. CFR colleagues are the industry's most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world's most valuable datasets. This is a group of highly talented and motivated risk professionals who identify insights and actions that have a meaningful impact on our customers and our business.

This Executive Assistant position will report directly to an OPEN Band 50, Vice President of CBO Payments.The day-to-day activities include calendar management, logistics coordination, expense management, and travel for three Vice Presidents. This position is an integral part of a dynamic and fast paced team that requires seamless collaboration and coordination across a wide range of businesses and band levels. The ideal candidate must have experience in handling a wide range of administrative related tasks, have an interest and passion in supporting leaders and be able to work confidently and independently.

Minimum Qualifications

Coordinate support & manage all day-by-day activities linked to the role and provide direct management support, agenda management, travel/ virtual visit planning etc. Liaising with various stakeholders through email/ telephone/written correspondence. Coordination of calendar management, managing across senior business leaders, dispersed locations and differing time zones.Arranging meeting rooms, video and audio conferencing as well as coordinating team meetings, offsites, activities and other events.Booking international/US travel with knowledge of Amex travel booking tools, preferred vendors and associated policies. Build itineraries and provide advance preparation for VPs.Ensuring timely preparation and processing of expense reports; reviewing expenses submitted to leader and highlighting any out of policy spend; tracking and processing of invoicesAssisting with timekeeping and payroll dutiesIn conjunction with other Executive Assistants, organize and coordinate activities associated with Town Halls, and other employee-related activities and events.Pulling standard reports and employee data from HR systems.Collaborating with the team to administer training & development activitiesDrive team culture through events, social gatherings & strategic initiativesAd hoc administrative tasks including, updating organization charts, updating distribution lists, updating PowerPoint documents and/or creating PowerPoint slides, updating/editing MS word documents, comfort with manipulating data and doing basic analysis.Preferred QualificationsAbility to manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information.Excellent communication skills, both written and oral; strong relationship-building, interpersonal, influencing, and collaborating skills across multiple band levels.Strong organizational skills with ability to priorities and efficiently progress multiple tasks.Proficiency in American Express applications, including but not limited to AmexMeet, WebEx, Concur Expense Management, Ariba Buyer, MyHR, Payroll, CareerTrack, and the IT Service Catalog (TechCare) preferred.Tactful and discrete with a mature and professional attitude to work.Team player who is dependable, enthusiastic, and has a positive attitude.Ability to remain calm under pressure, and effectively manage change upon short notice.Ability to respond to requests quickly and execute tasks accurately.Ability to think end to end around assigned projects and responsibilities.Ability to work under pressure, to tight deadlines and with strong attention to detail and timely follow-up. Salary Range: $24.05 to $48.10 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

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