human resources spec

4 weeks ago

Washington, Washington, D.C., United States Non-Departmental Agency Full time
Summary

This position is located in the Office of the Executive Director, Human Capital Management Office (HCMO), Human Capital Operations (HCO). The incumbent reports to the Director of HC Operations. HC Operations is responsible for the administration and management of human

resources programs, operations, policies and services for the Federal Trade Commission (FTC). The HCMO also provides a wide range of technical advice and guidance to managers, supervisors, employees and customers of the FTC.



Duties

If you are selected for this position, you will perform the following duties:

  • The incumbent serves as the Benefits Specialist and guides the agency's benefits, retirement, work/life, workplace flexibilities, voluntary leave and leave bank programs. This position provides the full array of technical guidance, advisory services, and program support in those areas of responsibility. The incumbent provides consultative support services to employees (current and former), annuitants, survivors, and eligible family members regarding retirement, insurance, health benefits, injury compensation, workplace flexibilities (including remote work and telework) and employee wellness. The incumbent provides a high level of customer service; handles telephone calls and in-person contacts tactfully and professionally; and ensures the image of HCMO and the service provided are upheld and/or strengthened as a result of the positive nature of the contact.
Retirement and Employee Benefits:
  • Provides counseling to employees regarding federal retirement benefits, including special retirement situations such as disability retirements, early-out retirement, and discontinued service retirement.
  • Provides counseling to management, employees, and beneficiaries regarding benefits program coverage, options, variances in coverage, and advantages and disadvantages of benefits.
  • Advises employees on all facets of TSP, such as loan provisions, calculation of benefits and contributions, withdrawal of contributions, transfer of fund contributions to qualified pension plans.
  • Provides advisory services for open season benefits including Federal Employee Health Benefits (FEHB) and associated programs including FEDVIP and FSA; TSP, and Federal Employees Group Life Insurance (FEGLI); and Oversees the management of the agencies' annual benefits fair.
  • Provides counseling to aid employees placed in the wrong retirement code and covered by the Federal Erroneous Retirement Coverage Correction Act (FERCCA) in making election decisions, assisting with completing the necessary paperwork, and serving as the liaison with the Office of Personnel Management (OPM) in monitoring the status.
  • Develops, modifies, and conducts presentations of basic and/or refresher training in employee retirement, benefit, and work life programs.
  • Completes the processing and completion of benefits related personnel actions in the Federal Personnel and Payroll System (FPPS), the Workforce Transformation and Tracking System (WTTS) and the Entry on Duty System (EODS).
  • Conducts counseling for employee off-boarding. Ensures employees are notified of what happens to their benefits upon separation from the agency.
Worker's Compensation Program
  • Provides assistance with monitoring the Office of Worker's Compensation (OWCP) Program and develops programs and processes to reduce OWCP costs by coordinating with employees, DOL, medical professionals, and supervisors to return employees to work as soon as medically possible. Serves as system administrator and Agency Maintenance User to maintain administrative function of the system.
Agency Work life Programs
  • Assists supervisors in planning and carrying out Work-life projects to inform employees regarding a range of available Work-life programs regarding child care, emergency back-up dependent care, employee assistance, health and wellness promotion, flexible work schedules, workplace flexibilities, caring for dependents and elderly relatives, financial support, recreation, stress and health management, and related programs.
  • Meets with employees to explain work-life programs; provides counseling for employees regarding the benefits of any of the available work-life programs
  • Plans and carries out efforts to initiate, streamline, or modify Work-life programs to optimize their usefulness in meeting employee needs.
Leave Programs
  • Provides expert technical guidance/advisory services to FTC human resources staff, supervisors, and senior staff.
  • Ensures processing of leave recipient and leave donor requests, to include required updates in the agency's personnel/payroll system.
  • Assists team lead in managing the agency's Leave Bank Program, including the processing of leave bank applications.

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