We have other current jobs related to this field that you can find below
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Auro Hotels Full timePosition Title: Front Desk AgentJob Category: Front OfficeRequisition Number: FRONT02137Overview:Springhill Suites by Marriott is on the lookout for an enthusiastic Front Desk Agent to join our vibrant hotel environment. The compensation for this role ranges from $12 to $13 per hour, depending on experience. Candidates must possess flexible availability,...
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Auro Hotels Full timePosition Title: Front Desk AgentJob Category: Front OfficeRequisition Number: FRONT02137Overview:Springhill Suites by Marriott is on the lookout for an enthusiastic Front Desk Agent to enhance our vibrant hotel environment. Compensation starts at $12-13 per hour, commensurate with experience. Candidates must possess flexible availability, including nights...
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Auro Hotels Full timePosition Title: Front Desk AgentJob Category: Front OfficeRequisition Number: FRONT02137Overview:Springhill Suites by Marriott is in search of an enthusiastic Front Desk Agent to join our vibrant hotel team. The compensation for this role ranges from $12 to $13 per hour, depending on experience. Candidates must possess flexible availability, including...
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Concord Hospitality Full timeGuest Services & Front Desk Operations We are seeking individuals who possess a genuine enthusiasm for providing exceptional service. As a Front Desk Agent, you will be at the heart of our hotel, engaging with guests and ensuring their experience is memorable. Your proactive, attentive, and compassionate approach will significantly enhance the guest's stay....
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Guest Services Representative
6 days ago
Dania Beach, Florida, United States KOLTER HOSPITALITY GROUP Full timeJob OverviewLocationHyatt House Dania BeachEmployment TypeFull TimeCompensation$15.00 HourlyTravel RequirementsNoneShift AvailabilityAnyIndustryHospitality - HotelPosition Summary:A Front Desk Agent at Kolter Hospitality is dedicated to providing exceptional service to guests, ensuring a pleasant and inviting atmosphere. This role involves managing check-in...
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timePosition Overview at Le Meridien Dania BeachAt Le Meridien Dania Beach, we are dedicated to providing exceptional experiences for our guests. We are seeking a Front Desk Agent who will play a vital role in ensuring guest satisfaction and operational excellence.Key Responsibilities:Implement safety and security protocols; promptly report any incidents to...
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Guest Service Agent
1 month ago
West Palm Beach, Florida, United States Hilton West Palm Beach Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Here are some perks you can enjoy when joining our team Access to your pay when you need it through DailyPay Career growth & development The Go Hilton...
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Auro Hotels Full timeGuest Services RepresentativeA motivated Guest Services Representative is sought for Auro Hotels, a thriving hospitality establishment. This role provides a competitive starting wage, with opportunities for advancement based on individual performance and attendance. Full-time positions are available, accompanied by comprehensive company benefits such as...
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Guest Services Representative
6 hours ago
Dania Beach, Florida, United States Concord Hospitality Full timeGuest Services & Front Desk Operations We are seeking individuals who possess a genuine enthusiasm for providing exceptional service. Working at the front desk places you at the center of the hotel, where you will engage with our guests most frequently. Your role is crucial to ensuring a memorable experience for each guest. Your proactive, responsive, and...
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Guest Services Representative
5 days ago
Dania Beach, Florida, United States Concord Hospitality Full timeGuest Services & Front Desk Operations We are in search of individuals who possess a genuine enthusiasm for assisting others. Working at the front desk places you at the center of the hotel, where you will have the most interaction with our guests. Your position is crucial to the overall experience that guests will enjoy. Your proactive, responsive, and...
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Guest Services Supervisor
6 days ago
Dania Beach, Florida, United States Auro Hotels Full timeFront Desk ManagerJob Category: Front Office Requisition Number: FRONT02357Job OverviewThe Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest experiences and maintaining high standards of service.Supervisory ResponsibilitiesThis role includes direct supervision of front desk associates and...
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Guest Services Representative
6 days ago
Dania Beach, Florida, United States KOLTER HOSPITALITY GROUP Full timeJob OverviewLocationHyatt House Dania BeachEmployment TypeFull TimeCompensation$15.00 HourlyTravel RequirementsNoneShift AvailabilityAnyIndustryHospitality - HotelPosition Summary:A Front Desk Clerk at Kolter Hospitality Group is dedicated to providing exceptional service to our guests, ensuring a pleasant and inviting atmosphere. This role encompasses...
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Guest Services Supervisor
8 hours ago
Dania Beach, Florida, United States Auro Hotels Full timeFront Desk ManagerJob Category: Front Office Requisition Number: FRONT02357Job OverviewThe Front Desk Manager is responsible for overseeing the daily operations of the front desk and ensuring exceptional guest experiences. This role involves managing staff, maintaining high service standards, and ensuring the efficient functioning of the front...
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Guest Room Service Attendant
5 hours ago
Dania Beach, Florida, United States Auro Hotels Full timePosition Title: Room Attendant/Housekeeper - Starting at $13 per hourJob Category: HousekeepingJob Overview:Join the team at Springhill Suites by Marriott as a dedicated Room Attendant. We are looking for motivated individuals to maintain our high standards of cleanliness and guest satisfaction. Compensation begins at $13 per hour, with potential for a raise...
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Guest Services Representative
8 hours ago
Miami Beach, Florida, United States Shelborne South Beach Full timePosition: Front Desk AgentLocation: Shelborne South BeachOverview:The Front Desk Agent plays a crucial role in ensuring a seamless guest experience at our establishment. This position involves managing daily operations at the front desk, fulfilling guest requests, and serving as a representative of our brand.Key Responsibilities:Welcome and check-in guests...
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Guest Service Agent
2 months ago
Deerfield Beach, Florida, United States Embassy Suites by Hilton Chicago North Shore Deerfield Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...
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Guest Services Representative
5 hours ago
Miami Beach, Florida, United States Think Hospitality Full timePosition OverviewKey Responsibilities:The Front Desk Agent plays a crucial role in ensuring a seamless experience for guests from check-in to check-out. This position involves managing guest registrations, handling departures, processing reservations, and preparing financial reports related to front office operations. The agent must collaborate effectively...
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Guest Services Representative
7 hours ago
Deerfield Beach, Florida, United States Wyndham Deerfield Beach Resort Full timeJob TypeFull-time, Part-timePosition OverviewThe esteemed Wyndham Deerfield Beach Resort is in search of a dedicated Front Desk Agent. This role presents a fantastic opportunity to become part of our team, delivering warm, professional, and efficient service to all visitors. As a Front Desk Agent, you will serve as the initial point of contact for our...
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Guest Services Representative
8 hours ago
Miami Beach, Florida, United States Shelborne South Beach Full timePosition: Front Desk AgentLocation: Shelborne South BeachOverview:The Front Desk Agent plays a pivotal role in ensuring a seamless guest experience by managing daily operations at the front desk. This position involves executing daily responsibilities, addressing guest inquiries, and serving as a representative of the hotel brand.Key Responsibilities:Welcome...
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Guest Services Representative
8 hours ago
Miami Beach, Florida, United States Hospitality Demo Account Full timePosition Overview: The primary role of the Front Desk Agent is to manage guest reservations, modifications, and cancellations in a courteous and efficient manner, ensuring a welcoming atmosphere that enhances guest satisfaction and boosts hotel occupancy rates. Key Responsibilities: Respond to guest inquiries regarding hotel amenities, check-in procedures,...
Guest Service Agent
2 months ago
General Job Description
The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Essential Functions
Maintain a personal demeanor that is friendly, cheerful and courteous at all times.
Greet guests on every interaction using the 10/5 or 15/5 rule.
Ensure that all guests feel welcomed to the property.
Register guests and assign rooms.
Conduct check-out processes.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Respond to phone calls, and retrieve guest mail, faxes and packages.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
Attend team meetings and celebrations.
Follow all company and safety and security policies and procedures along with all other company policies.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Education/Skill Requirements
High school graduate or GED completion.
Ability to communicate effectively and clearly.
Demonstrate good computer skills.
Accurately handle cash and post charges.
Hotel experience preferred but not mandatory, some customer service background required.
Ability to speak Spanish is a plus. Knowledge of computer terminology desired.
Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment.
Requires the ability to work varied shifts, including nights, weekends and holidays.
Time management skills.
Ability to communicate effectively with the public and other employees.
This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.
Benefits include:
•Healthcare Insurance (Medical, Dental & Vision)
•401(k) Plan
•STD & LTD
•Life Insurance
•Wellness Program
•Vacation/Paid Time Off
•Tuition Assistance
•Discounted Hotel Room Rates
•Community Service Program
Source: Hospitality Online