Staff Support Assistant

4 weeks ago

Washington, Washington, D.C., United States Internal Revenue Service Full time
WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS)DIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:
Facilities Management and Security Services Business Solutions.

The following are the duties of this position at the full working level.
Receives, screens, and answers routine telephone calls, and provides receptionist services to visitors.

Establishes, organizes, and maintains files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance.

Compiles records of organizational and workflow charts, staffing levels, and mission and function statements.
Reviews all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses. Determines deadlines for correspondence needing suspense dates. Logs, and maintains correspondence and suspended action file.

Follows-up on suspense dates to ensure timely reply to suspended items, as well as matters resulting from meetings and conferences.

Maintains a wide variety of administrative records and controls. Prepares and maintains regular production/inventory reports using establish formats and sources of data applicable to the program.
Reviews outgoing correspondence, reports and other documents for proper format, grammar, punctuation, and mathematical correctness. Corrects and removes typographical/grammatical errors. Computes or verifies the accuracy of standard work measurement data. Reviews performance and management indicator reports, suggestions for program improvements, and other similar management and program analysis documents. Explains reporting procedures and requirements to operating officials.

This position has career progression.

If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.

For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

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