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Executive Risk Coordinator

4 months ago

Schaumburg, Illinois, United States Marsh McLennan Agency Full time

About Marsh McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

The Executive Risk Coordinator supports the Executive Risk Team by providing support to production teams in the placement of Executive Risk coverages for our clients and prospects. They support the Executive Risk Specialist and the SVP, Executive Risk ensuring the execution of the service platform. The Executive Risk Coordinator builds effective, personalized working relationships with production teams and carrier partners. They work closely with the Executive Risk team to answer questions and access and deploy resources. The Executive Risk Coordinator displays initiative by proactively building knowledge in the Executive Liability marketplace, coverage forms, and the various industries we serve.

EXECUTION OF CLIENT SERVICES

  • Collaborates with the SVP, Executive Risk and the Executive Risk Specialist in the placement of executive liability coverages
  • Assists with incoming submissions; reviewing to ensure we have a complete submission before presenting the risk to carrier partners
  • Sets up/organizes the marketing file with the pertinent information needed to complete analysis and placement in the market place
  • Manages policy changes with the carrier on behalf of the service teams by following process and best practice
  • Assists the Executive Risk Specialist with the creation of quote deliverable of proposed coverages to the service team by providing accurate quotes for use in proposals presented to our clients and prospects
  • Builds personalized internal client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email, and in-person meetings
  • Leverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as needed
  • Collaborates with internal departments to ensure cohesiveness and timeliness of service execution
  • Manages time effectively to prioritize workload, client service requests, and service parameters on business processes
  • Remains current on forms, coverage, insurance carriers, industry trends, and legislation

DATA AND PROCESS INTEGRITY

  • Consistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals, and reporting tools to ensure efficiency and accuracy of execution
  • Accurately maintains complete client files including all activities, attachments and correspondence
  • Achieves desired levels of data completeness and process integrity by consistently meeting activity timeliness, quality metrics and goals

PEER RELATIONSHIPS

  • Participates and collaborates as needed in ongoing scheduled meetings with service team to discuss accounts, renewals, and new business
  • Communicates effectively with service teams and provides timely and complete information to allow them to establish positive client relationships and efficiently manage their processes and workload
  • Develops successful and effective working relationships with Producers, Account Executives, service team members, managers, carriers, and members of other departments

REQUIRED

  • Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role

PREFERRED

  • BS/BA in Business, Insurance, or related field
  • Experience working with agency management systems
  • Proficient skill level in Microsoft Office Suite

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

#MMAMW