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Project Logistics Customer Excellence Specialist

4 months ago

Houston, Texas, United States Kuehne Nagel Full time
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Houston, TX site is looking for a new Customer Excellence Specialist to join our Sea Logistics team. Your Role Reporting to the National Project Logistics Manager you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the work you do. You will act as the customer's front-line support by providing information and answering questions while building and maintaining a strong and trustful partnership with customers, suppliers, colleagues, and BU. The specialist is responsible for the profitability of orders, correct invoicing, and data quality. Your Responsibilities
  • You will arrange and supervise the transport of cargo.
  • Ensure all systems are kept up to date promptly.
  • Monitor the operational performance of all involved parties and report any issues that may occur.
  • Review and ensure that any KPIs agreed with the customer are met.
  • Participate in training to develop yourself and your knowledge.
  • Immediately report problems when they occur.
  • Execute the business in line with rates given by ensuring profit maximization.
Your Skills and Experiences
  • 1+ years' Project Logistics Experience
  • 2 Years' Sea Logistics Export experience
  • You have the ability to collaborate effectively with cross functional teams.
  • You have excellent time management skills.
  • You have the ability to analyze data.
Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter's job code]