Senior Scrum Master

1 month ago

Chicago, Illinois, United States Caterpillar Full time

Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
We are seeking a Scrum Master to work on one of Caterpillar's state-of-the-art digital applications: Service Information System (SIS), which enable the dealer service business and aligns with enterprise goals of parts sales. If this aligns with your goals, then we are interested in talking to you
What You Will Do:

  • Guide and coach the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our users and dealers.
  • Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
  • Resolves team impediments to increase the effectiveness of the application of Scrum in SIS 2.0
  • Facilitate and supports all scrum events: Backlog grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.
  • Provide weekly reports to upper management, including but not limited to, velocity, estimation, burndown chart, project status, user stories status, risks, issues and mitigation plans.
  • Verify that all necessary documentation is created according to current guidelines.

What You Will Have:

  • Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholder
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
  • Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Consideration for Top Candidates:

  • Experience prioritizing technical improvements in a product roadmap
  • Energetic, passionate and creative leader who values people, relationships, and performance
  • Knows the 12 principles of the Agile Manifesto. Experience leading a software development team with those first.
  • Hunger for personal and professional growth, both as an individual and as an organization
  • Proven ability to drive activities to closure while pursuing excellence
  • Innovative mindset
  • Experience working in Cloud PaaS (Microsoft Azure), Azure DevOps (ADO) - Preferred
  • Certified Scrum Master (CSM) or Certified Scrum Professional (CSP) certification preferred.

What you Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Learn more on our Built In Chicago page at
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Additional Details:
This position has the option to be based out of either our Chicago, IL; Peoria, IL; or Irving, TX (Dallas) offices with a flexible hybrid work environment.
#LI-Hybrid
#BI (used to post on Built In Chicago)
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at
Posting Dates:
July 31, August 11, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community .

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