Hardware Data Analytics

1 month ago

Chicago, Illinois, United States Square Full time

Company Description
Square
We believe everyone should be able to participate and thrive in the economy. So we're building tools that make commerce easier and more accessible to all. We started with a little white credit card reader, but haven't stopped there. We're empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We're here to help sellers of all sizes start, run, and grow their business.
The Hardware Data Science & Analytics Team
The Hardware Data Science & Analytics Team translates hardware data into business impact via analytics, dashboarding, ML, and automation. We give hardware product managers, marketers, and engineers the tools and insights they need to optimize sellers' experiences with our hardware, from purchase to usage to ensuring device reliability as we release new versions, helping guide hardware strategy and design.
Job Description
The Hardware DS & Analytics team is looking for an analyst to help grow our data & dashboard portfolio, translating data into actionable key metrics and measurement systems. In this role, you will work closely with hardware product managers, hardware engineers, and our hardware marketing team to help make data-driven decisions and ensure that our sellers have a seamless experience.
You will

  • Become an expert on hardware data, tracking our devices from purchase to usage to long-term value, and helping ensure that they're working properly in the field.
  • Investigate new data sets; define and curate key metrics and measurement systems.
  • Build data pipelines and dashboards.
  • Work with product managers, marketers, and engineers to interpret data and help make data-driven decisions.
  • Communicate data in verbal, visual, and written media.
  • Coordinate upstream data requirements with engineers and data engineers.

Qualifications

  • 4+ years of experience working in a technical business analytics role.
  • Advanced SQL skills and experience, including data pipelining.
  • Experience working with dashboarding tools like Looker.
  • Experience exploring and understanding large, complex datasets & data systems.
  • Experience working and communicating with technical and non-technical partners, including Product Managers, Marketers, and Engineers.
  • Experience maintaining a backlog and performing independently.

Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $135,200 - USD $202,800
Zone B: USD $125,800 - USD $188,600
Zone C: USD $119,000 - USD $178,400
Zone D: USD $108,200 - USD $162,200
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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