Leaves Experience Partner

2 months ago


Nashville, Tennessee, United States Philips Full time
Job Title
Leaves Experience Partner

Job Description

Leaves Experience Partner in Nashville, Tennessee

The Leaves Experience Partner in the Philips People Services (PPS) Organization is an expert in statutory disability plans, short- and long-term disability, military leaves, and Federal/State leaves of absence (FMLA). They excel in managing sensitive cases, providing solutions to complex issues, adapting to changing circumstances, and ensuring a supportive case management experience. In this role, you will collaborate with various stakeholders to implement successful leave policy programs.

Key Responsibilities:
  • Handle sensitive and escalated situations effectively.
  • Act as a Subject Matter Expert for leave and disability cases.
  • Provide training and support to employees.
  • Conduct consultations on leave and disability events.
  • Adjust case management plans based on individual needs.
  • Analyze leave/accommodation/disability cases.
  • Collaborate with team members on complex cases.
  • Solve problems and implement improvement plans.
  • Build relationships with stakeholders.
  • Facilitate employee communications during leave.
  • Assist with payroll and disability-related tasks.
  • Ensure policy adherence and explain details to employees.
  • Resolve interface issues with IT.
  • Provide expertise on disability matters.
  • Interact with employees, leaders, and HR teams.
  • Ensure compliance with benefit programs.
Requirements:
  • Bachelor's degree or equivalent experience.
  • 5+ years of experience in case management and Leave/Disability support.
  • Knowledge of Leave and Disability regulations.
  • Proficiency in MS Office tools.
  • Experience in handling escalated matters.
  • Project leadership experience is a plus.
  • Ability to provide guidance on employee matters.
  • Demonstrated problem-solving and communication skills.
  • Familiarity with process mapping tools is preferred.
About Philips

Philips is a health technology company dedicated to providing quality healthcare globally. Join us in making a difference in people's lives.
  • Explore our business.
  • Discover our rich history.
  • Learn about our purpose.
  • Find out more about our employee benefits.
If you believe you have the potential for this role, we encourage you to apply even if you don't meet all the criteria. Learn about our commitment to diversity and inclusion.

Additional Information

US work authorization is required. Company relocation assistance is not available for this role. Candidates must reside in or near Nashville, Tennessee. This position will be open for 45 days but may close earlier if filled. Apply promptly for consideration. Philips is an Equal Opportunity Employer and maintains a drug-free workplace.

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