Member Service Representative Full

1 month ago


Norfolk, Virginia, United States Navy Federal Credit Union Full time

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards.Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applicationsMay assist with Branch Office vault opening, closing and balancing proceduresMay serve as a Branch Office and/or ATM vault custodianMay be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.)Experience in member/customer service preferably in a call center, retail banking or financial institutionNavy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.



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