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Front Desk Associates Austin

2 months ago

Austin, Texas, United States Equinox Full time

Job Description

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization

Professionally greet members and guests
Scan membership ID's upon members entrance
Answer phones professionally
Respond to member questions, concerns and discrepancies
Update members' accounts if needed
Maintain an orderly and clean work area
Ability to work opening/closing/mid-day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with other related tasks

Qualifications:
Qualifications
Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Preferably interested in health, fitness, and/or sports
Must be friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone

ESSENTIAL PHYSICAL REQUIREMENTS
Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
Must be able to perform pushing, pulling and lifting up to 50lbs at a time

Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.