Senior Manager, Platform Engineering

Job Title

Senior Manager, Platform Engineering
Job Description

Navitaire, an Amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world's most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make a large impact on the world of travel.

Navitaire is evolving our portfolio of hosted services towards a next-generation modern airline retailing platform aligned to industry offer and order retailing concepts. This transformation is founded in principles of customer-centric value delivery and driven by cloud-first modern engineering practices. We are looking for talented and motivated people with a passion to innovate, collaborate, and learn together to join our team that will shape the evolution of our platform. This is a hybrid position and would require you to be in the local office 2-3 days a week.

Role Summary

Platform Engineering Manager will lead platform and security engineers to drive the evolution of Navitaire's cloud platform on Azure, which serves as the foundation for engineering and product teams to deliver next-generation capabilities to our customers. This is a dynamic role that requires effective communication, collaboration, and direct delivery of the cloud platform, while meeting Navitaire standards to ensure reliability, scalability, and security. Success for this role will be measured on enablement of engineering teams with automation, governance, and federation while promoting continuous improvement within the cloud infrastructure and platform for the Navitaire organization.

Key Responsibilities

Leadership and Management

• Build, mentor, and manage a team of platform and security engineers.
• Set clear goals and expectations, provide regular feedback and performance evaluations.
• Foster a collaborative and inclusive team environment, promoting knowledge sharing and professional development.
• Work closely with leadership of value delivery teams.

Platform Engineering

• Oversee the evolution of Navitaire's Azure cloud platform to enable Navitaire's solution portfolio growth and transformation.
• Promote reliability to ensure high availability, scalability, and reliability of the cloud infrastructure by establishing SLO and SLI for platform capabilities and components that support overall SLAs.
• Serve as a point of escalation for platform-related issues, providing expert guidance and support, as necessary.
• Work closely with cross-functional teams including developers, architects, and product owners to align platform capabilities with business needs.
• Champion automation with Infrastructure as Code (IaC) templates for automated provisioning of platform resources and utilize automation tools such as Azure Resource Manager (ARM), Terraform, Ansible, or similar.
• Establish and optimize Azure costs while providing visibility to teams to understand the cost of the platform.
• Enable self-service for platform capabilities to speed up innovation.
• Work with Navitaire cyber security team to identify security requirements, conduct assessments, and ensure vulnerability scans, and penetration tests are completed as needed.
• Ensure platform team is following industry standards and regulations (e.g., ISO, GDPR, HIPAA.)
• Support security incident response procedures in place within the organization.
• Bridge knowledge needed to install, configure, monitor, and administer Azure platform to Tier 1 & 2 support teams.

About the ideal candidate

• B.S degree in Computer Science, or Engineering, or a related field. M.S. degree is a plus.
• 4+ years working experience with cloud platforms, and as part of platform engineering teams.
• 3+ years of leadership or management experience, preferably in a technical capacity
• 2+ years working with CI/CD tools and concepts (e.g., Azure Pipelines, Jenkins)
• Strong problem-solving and analytical abilities
• Excellent leadership, communication, and people skills.
• Strong working knowledge of container-based infrastructure on Azure (e.g., containerD/Docker, Kubernetes, AKS, OpenShift)
• Experience with Infrastructure as Code (IaC) tools such as Terraform, ARM templates, or similar, and knowledge of CI/CD tools and practices.
• Understanding of networking, security, and identity management within cloud environments.
• In-depth knowledge of cloud security best practices and frameworks.
• Experience with security assessment tools and methodologies.
• Familiarity with compliance standards and regulatory requirements.
• Experience with programming Languages such as C#/.NET, and Java.
• Experience with scripting Languages such as PowerShell, Python, or JavaScript.
• A passion to learn, share, and collaborate.

Nice to Have

• Azure certifications (ex: Azure Fundamentals, Azure DevOps Engineer)
• Experience with other cloud platforms (e.g., AWS, Google Cloud)
• Familiarity with Agile methodologies and practices.
• Travel industry experience is a plus.
• Experience with Observability practices and tooling, such as OpenTelemetry standards, Splunk, Grafana, and Prometheus.

• Working at Amadeus, you will find

  A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

  A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

  Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

  A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

  A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

  A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

  A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

  A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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