Cloud and Developer Experience Product Executive Director

4 weeks ago

San Francisco, California, United States JPMorganChase Full time

Job Description
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Engineer's Platform & Integrated Experience (EPiX) team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
  • Focuses on creating an exceptional developer experience by understanding the needs and pain points of developers. Continuously improve the platform's usability, documentation, and support resources
  • Fosters a developer community and engage with developers to gather feedback, address concerns, and drive adoption
  • Defines and tracks key performance indicators (KPIs) to measure the success and impact of the platform
  • Uses data and analytics to gain insights into user behavior, identify areas for improvement, and make data-driven decisions to optimize the platform's performance and user satisfaction
  • Collaborates with cross-functional teams, including User Experience (UX), Architecture & Engineering, to gather requirements, understand customer needs, and ensure successful execution of the platform
  • Leverages your expertise in cloud technologies, particularly AWS, to provide seamless integration and leverage AWS services to enhance the developer experience

Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Proven background in software development, preferably in DevOps practices and methodologies
  • Familiarity with CI/CD (Continuous Integration/Continuous Deployment) concepts and tools
  • Experience working in an Agile development environment
  • Technical acumen and the ability to understand complex technical concepts and translate them into user-friendly product features
  • Excellent communication and collaboration skills, with the ability to effectively work with stakeholders at all levels of the organization
  • Analytical and problem-solving skills, with the ability to make data-driven decisions and prioritize features based on customer needs and business goals
  • Experience with cloud technologies, particularly AWS, and the ability to leverage cloud services to enhance product capabilities

Preferred qualifications, capabilities, and skills

  • Recognized thought leader within a related field
  • Advanced knowledge and experience with specific DevOps tools and technologies, such as Jenkins, GitLab, CircleCI, or AWS CodePipeline
  • Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes
  • Familiarity with infrastructure-as-code tools like Terraform or AWS CloudFormation

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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