Coordinator IV

2 months ago


Huntsville, Alabama, United States Sam Houston State University Full time

Requisition: S

Occupational Category (Staff Positions Only): Professional

Hiring Salary: Monthly-Staff

Department: Office of the Dean - College of Education

General Requirements:

Bachelor's degree in education or related field. Master's degree, preferred. Four years of relevant experience. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position/Usual Duties:

Performs highly complex administrative and supervisory program work related to assessment technology support, data management, reporting, and program improvement collaborations.

Primary Responsibilities (Staff Positions Only):

Serves as primary support person for academic program assessment technical needs. Creates and maintains tools used for collection and dissemination of student performance data. Provides technical support on Tk20, Blackboard, and other digital platforms as related to course-based and program-based performance data collection and dissemination. Develops and executes protocols and processes for required data reporting, including but not limited to institutional, state, federal, accreditation, and public information requests related to the Freedom of Information Act and other applicable legislation. Serves as Tk20 system administrator. Executes requests related to Tk20 user management, content management, and troubleshooting. Serves as liaison between the College of Education (COE) and institutional information technology staff and Watermark (company providing Tk20 platform). Designs and delivers whole group and individualized training on Tk20 and, as related to accountability efforts, other platforms like Blackboard, Cognos, and Qualtrics. Develops and executes protocols and process that relate to division, college, and institutional needs related to the College of Education's strategic plan and sub-units' strategic plans. Develops protocols and processes for the collection, organization, and dissemination of data used in the College of Education for all internal and external accountability needs. Performs other related duties as assigned.

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