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residence coordinator

4 months ago

Durham, North Carolina, United States Duke University Full time

RESIDENCE COORDINATOR
Work Arrangement:
Requisition Number: 243281
Regular or Temporary: Regular
Location: Durham, NC, US, 27710
Personnel Area: UNIVERSITY

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Nature of Responsibilities:

Establish and sustain positive residence hall/apartment living communities that are inclusive, built on values of mutual respect and self-responsibility; and which promote and celebrate learning as a cornerstone of the residential and university experience.

Specific Duties % of Effort

Select, train, supervise, and assess the job performance of assigned staff members, including 1-3 Graduate Residents and 10-18 Resident Assistants. Monitor performance in building positive communities with emphasis on forming individual connections with residents and elevating the intellectual climate of the residential community.
30%

Provide assistance, support, and referral for students of concern. Serve in on-call rotation approximately 7 - 9 weeks per year, providing coverage across campuses with approx. 5,500 students. Initiate outreach to students struggling with health-related, interpersonal, and academic concerns. Support the residential community in ways that attend to the well-being of its members including mediating student disputes and providing emergency support for the residential community.
30%

Develop and sustain living environments that celebrate learning as an integral focus of the residential and university experience. Create opportunities for meaningful faculty-student interaction. Forge collaborations with Faculty in Residence, Focus, Living Learning Communities, and other faculty-centered initiatives that foster seamless integration of learning as a cornerstone of the residential experience.
15%

Develop and implement a vision of community for assigned residential area with the goal of creating a positive community characterized by inclusion, respect and celebration of learning. Promote and support opportunities for student self-governance, including engaged house councils and selective living groups.
15%

Perform administrative responsibilities as needed to support major HRL responsibilities such as move-in and move-out processes. Administer assigned programming and staff development budgets. Serve on departmental committees. Manage space reservation process and assist residential groups with event planning. Provide management coverage for campus office when needed. Perform related duties as assigned or required to meet departmental, division-wide and University goals and objectives.
5%

Educate students about community expectations and standards (rules and regulations). Adjudicate allegations of policy violations within the residential areas.
5%

Required Minimum Qualifications

Earned Master's Degree by effective date of appointment (July 1, 2022).
Commitment to providing an exceptional learning-centered residential experience.
Strong planning and organization skills.
Ability to develop and sustain positive living communities.
Thorough understanding of student and personal development theories and practice.
Excellent ability to manage crisis situations.
Ability to work comfortably in an environment that includes degrees of ambiguity, and which require exercising professional judgment.
Superior communication skills (verbal, written and interpersonal).
Strong ability to establish and maintain positive and collaborative working relationships.

Specific Skills and Competencies

Work experience as a residential life staff member.
Experience working collaboratively with faculty, especially in the development and delivery of programs outside the classroom setting.
Work experience in living-learning and/or themed communities.
Experience supervising student paraprofessional staff.
Experience advising student groups.
Lived previously in campus housing.

Conditions of Employment:

Must live in assigned apartment.
Must respond to community needs as required.
Must use dining allowance to promote student and/or staff and/or faculty interaction.
Must be able to obtain North Carolina driver license within 60 days of employment.

Minimum Qualifications

Education
Earned Master's Degree by effective date of appointment.

Experience

Residential life work experience preferred.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.