Program Coordinator

6 hours ago

Durham, North Carolina, United States Duke University Full time
Job Summary

The Duke University School of Medicine is seeking a highly skilled and organized Program Coordinator to support the Internal Residency Program. This is a dynamic role that requires strong analytical, communication, and organizational skills to coordinate and manage various program activities.

Key Responsibilities
  • Develop and distribute detailed inpatient rotation schedules for the Internal Medicine Residency Program, ensuring accuracy and consistency across three hospitals.
  • Make operational and programmatic decisions that impact the successful achievement of program strategies and objectives, developing and advising staff on program policy.
  • Maintain and manage scheduling software databases to ensure data integrity and consistency.
  • Monitor and evaluate scheduling reports quarterly to ensure compliance with ACGME and ABIM requirements for training.
  • Coordinate meetings with Program Leadership to implement programmatic changes based on data analysis and provide data-driven insights to enhance rotation quality.
  • Investigate trends and recommend modifications to improve program effectiveness, using qualitative and quantitative research techniques.
  • Oversee the development and management of scheduled educational activities for trainees, including rotation/clinic shifts, didactics, and coverage plans.
  • Work closely with the Chief Residents, Program Director, Senior Administrator, and Program Coordinator to ensure all program scheduled educational activities are monitored and tracked for feedback and improvements.
  • Maintain liaison with other programs, offices, and departments at Duke to coordinate program business and achieve program objectives.
  • Interface with external organizations as needed to enhance cooperative efforts and utilize available resources.
Requirements
  • Work requires analytical, communication, and organizational skills generally acquired through completion of a bachelor's degree program.
  • Training and/or coursework in project management is desired.
  • Two years of experience in program administration or an equivalent combination of relevant education and/or experience involving academic, instructional, or education activities.
  • Experience and knowledge in Medhub system preferred, as well as experience in academia and/or medical education.
Skills
  • Proficient in the use of computer databases, including Medhub, PowerPoint, Excel, Outlook, and Word.
  • Ability to work efficiently and manage time effectively to meet regular deadlines for various individuals, organizations, and institutions.
  • Detail-oriented and able to work independently, with a proven capability to work comfortably with physicians, administrators, and other healthcare providers at all levels.
  • Skilled in managing assigned projects related to education and healthcare, such as special programs and events, which require significant multitasking.

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