Advanced Medical Support Assistant

1 month ago

Chicago, Illinois, United States Department Of Veterans Affairs Full time
Summary

This position serves as an Advanced Medical Support Assistant located in the Patient Administration Department (PAD), at the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois.



Duties

Total-Rewards-of-a-non-clinical-Health-VA-Career-

Medical Support Assistant:

Functions or Scope of Assigned Duties:

  • The incumbent demonstrates courtesy, professionalism, respect and a positive attitude towards patients, coworkers, and other visitors as well as provides front-line assistance to all customers presenting with questions or concerns.
  • Applies discernment and sensitivity when performing tasks required to resolve issues accurately and timely as well as facilitates any necessary follow-up to ensure satisfactory resolution.
  • Utilizes computerized programs and databases in order to enter, modify, and retrieve sensitive information and various other data into or from electronic medical records, scheduling systems, and/or reporting formats. Incumbent utilizes such programs and databases to make appointments in a clinical setting as well as to validate and verify eligibility for VA health care benefits while maintaining patient confidentiality with written and verbal information, per HIPAA requirements.
  • In the particular clinical service area supported, the incumbent demonstrates basic knowledge of the associated medical terminology sufficient to be able to communicate effectively with other employees in a variety of occupations and at various levels of responsibility.
  • Works in a proficient and self-directed manner in order to accomplish a wide variety of tasks to include setting priorities and coordinating work.
  • Complies with employee education requirements by completing mandatory annual assignments through the TMS website and complies with any other training or education requirements as determined by the supervisor.
  • Communicates with internal and external facilities to aide healthcare professionals in the care and treatment of patients.
  • Receives and responds to inquiries from Active Duty, Recruits, Veterans and other beneficiaries concerning administrative questions and resolves recurring problems.
  • Verifies and updates demographics and insurance information for all patients registered or admitted.
  • Performs basic eligibility, copays and preauthorization requirements.
  • Refers difficult issues or complex situations to the Lead MSAs or supervisor for resolution.
  • MSA provides coverage in assigned programs as directed by supervisor.
  • Performs other duties as assigned.
Work Schedule: Rotating Shifts Includes Days, Nights, Weekend and Holidays

Pay: Competitive salary and regular salary increases

Paid Time Off: 37-50 days of annual paid time offer per year days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not available

Virtual: This is not a virtual position.

Functional Statement #: 0000

Permanent Change of Station (PCS): Not authorized

Financial Disclosure Report: Not required

PLEASE NOTE: This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until April 30, 2024. The initial cut-off date for referral of eligible applications will be February 9th, with subsequent screening until the announcement closes. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur.

  • Advanced Medical Support Assistant

    2 weeks ago

    North Chicago, Illinois, United States Veterans Health Administration Full time

    Job Title: Advanced Medical Support Assistant at Captain James A. Lovell Federal Health Care CenterAbout the Company:The Captain James A. Lovell Federal Health Care Center (FHCC) serves U.S. Military Veterans, Recruits, Active Duty, and eligible beneficiaries throughout northeastern Illinois and southern Wisconsin.Qualifications:Experience and Education -...

  • Advanced Medical Support Assistant

    4 weeks ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary The incumbent performs as an Advanced Medical Support Assistant (AMSA) within the Captain James A. Lovell Federal Health Care Center (FHCC), Resources Directorate, GPM Department. The FHCC is larger than just a single facility, but rather a system of facilities throughout northeastern Illinois and southern Wisconsin which provide medical and dental...

  • Advanced Medical Support Assistant

    1 month ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary The incumbent performs as an Advanced Medical Support Assistant (AMSA) within the Captain James A. Lovell Federal Health Care Center (FHCC), Resources Directorate, GPM Department. The FHCC is larger than just a single facility, but rather a system of facilities throughout northeastern Illinois and southern Wisconsin which provide medical and dental...

  • Medical Support Assistant

    2 weeks ago

    Chicago, Illinois, United States Veterans Health Administration Full time

    Summary This Advanced Medical Support Assistant (AMSA) position is located in the PAS Department at the Jesse Brown VA Medical Center 820 S Damen Ave, Chicago, IL The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Qualifications Basic...

  • Medical Support Assistant

    2 months ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary This Advanced Medical Support Assistant (AMSA) position is located in the PAS Department at the Jesse Brown VA Medical Center 820 S Damen Ave, Chicago, IL The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.Duties The Advanced MSA...

  • Medical Support Assistant

    4 weeks ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary This Advanced Medical Support Assistant (AMSA) position is located in the PAS Department at the Jesse Brown VA Medical Center 820 S Damen Ave, Chicago, IL The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.Duties The Advanced MSA...

  • Medical Support Assistant

    2 weeks ago

    Chicago, Illinois, United States US Veterans Health Administration Full time

    Duties:The Referral Coordination Team (RCT) Advanced MSA plays an essential role in shaping the patients experience and is vital to providing timely access to health care.Duties include, but are not limited to:Coordinates with the patient care team to review clinic appointment availability. Schedules new and established patient appointments. Tracks and...

  • Medical Support Assistant

    2 months ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary This position serves as the Medical Support Assistant located in the Patient Admin Department (PAD), located at the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois. Duties Incumbent performs as a Medical Support Assistant (MSA) within the Captain James A. Lovell Federal Health Care Center (FHCC) in the Ward...

  • Medical Support Assistant

    4 weeks ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary This position serves as the Medical Support Assistant located in the Patient Admin Department (PAD), located at the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois. Duties Incumbent performs as a Medical Support Assistant (MSA) within the Captain James A. Lovell Federal Health Care Center (FHCC) in the Ward...

  • Medical Support Assistant

    4 weeks ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary The Medical Support Assistant positions are assigned to the Patient Administrative Service and performs administrating processing duties which support physicians and other clinical staff in the effective operation of inpatient treatment units located at 820 S Damen Ave, Chicago, IL 60612.Recruitment incentive may be authorized to highly qualified...

  • Medical Support Assistant

    3 months ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary The Medical Support Assistant positions are assigned to the Patient Administrative Service and performs administrating processing duties which support physicians and other clinical staff in the effective operation of inpatient treatment units located at 820 S Damen Ave, Chicago, IL 60612.Recruitment incentive may be authorized to highly qualified...

  • Medical Assistant

    2 weeks ago

    Chicago, Illinois, United States Advanced Foot and ankle centers of Illinois Full time

    Job Summary:We are seeking a skilled medical assistant to join our medical team.Duties: Room patients Assist physician with DME Sterilize room after each patient Set up for procedure Utilize X-Ray imaging Collaborate with other healthcare professionals for comprehensive patient careExperience: Proficiency in patient care and medical administrative support...

  • Medical Support Assistant

    6 days ago

    Chicago, Illinois, United States Veterans Health Administration Full time

    Functions or Scope of Assigned Duties:The Advanced MSA performs clerical work in support of the care and treatment provided to patients at Dental Departments on RTC. The incumbent performs administrative functions working closely with Department personnel to schedule, cancel, and reschedule Navy recruits. Ensures appointments are made with patient input...

  • Medical Assistant

    2 weeks ago

    Chicago, Illinois, United States Polaris Medical Group Full time

    Urgent care practice in seeks full time Certified or Registered Medical Assistants with excellent clinical skills, work habits, and professional conduct to join our team.Who we are:At Polaris Medical Group, we are dedicated to providing compassionate and personalized healthcare to our community. Our mission is to enhance the well-being of every individual...

  • Accounting Administrative Assistant

    1 month ago

    Chicago, Illinois, United States Advanced Resources Full time

    Advanced Resources has an immediate opening for an Accounting Administrative Assistant in downtown Chicago. The ideal candidate for this role will have 5+ years experience. Our confidential client is a well-established professional services firm.Summary: This role will support two different teams that provide accounting, tax, financial management, legal and...

  • Accounting Administrative Assistant

    4 weeks ago

    Chicago, Illinois, United States Advanced Resources Full time

    Advanced Resources has an immediate opening for an Accounting Administrative Assistant in downtown Chicago. The ideal candidate for this role will have 5+ years experience. Our confidential client is a well-established professional services firm.Summary: This role will support two different teams that provide accounting, tax, financial management, legal and...

  • Medical Assistant

    2 weeks ago

    Chicago, Illinois, United States NORTHWEST MEDICAL AND URGENT CARE CENTER Full time

    State of the art facility inside a medical center with long establishment and diversity cultural patient.North West Medical And Urgent care center is hiring part time /full time medical assistancephone :Job Types: Full-time, Part-timeDuties: Perform vital signs measurements, including blood pressure, heart rate, temperature, and respiratory rate Assist with...

  • Medical Assistant

    4 weeks ago

    Chicago, Illinois, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • Medical Assistant

    1 month ago

    Chicago, Illinois, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • Regional Sales Manager

    2 weeks ago

    Chicago, Illinois, United States Advanced Energy Full time

    Regional Sales ManagerABOUT ADVANCED ENERGYAdvanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries...