Medical Support Assistant
1 month ago
The Medical Support Assistant positions are assigned to the Patient Administrative Service and performs administrating processing duties which support physicians and other clinical staff in the effective operation of inpatient treatment units located at 820 S Damen Ave, Chicago, IL 60612.
Recruitment incentive may be authorized to highly qualified candidates that ARE NOT current permanent Federal employees. Current, permanent Federal employees are not eligible for a recruitment incentive.Duties
Duties for a Medical Support Assistant (MSA), at the full performance level of a GS-679-5 include:
- Scheduling, canceling, rescheduling patient's appointments and/or consults.
- Receiving and placing telephone calls, scanning and faxes.
- Resolving simple to moderate problems.
- Monitoring appointments for areas of responsibility.
- Provides coverage for other units.
- Reviewing and updating bed board.
- Verifying and updating demographics and insurance information.
- Processing emergency and nonemergency transfers to other VA facilities or private hospitals.
- Performing basic eligibility, copayments and preauthorization requirements for specific coverage.
- Interfaces with personal computer applications as well as numerous VA specific applications such as VISTA.
- Performs other assigned duties.
Work Schedule: 1st shift 8:00am-4:30pm, 2nd shift 4:00pm-12:00am, and 3rd shift 12:00am-8:00am. Will be required to work weekends and holidays. Work schedule will be discussed at interview.
Telework:
Not Available.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives:
Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not require.
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