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Network Analyst I

2 months ago

Portsmouth, Virginia, United States Bottomline Technologies Full time
Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team


The Role

We are looking for Network/Customer Analyst I to innovate, win, and grow with us in Portsmouth, NH/Hybrid

As a Network/Customer Analyst I, you are also a member of Paymode-X Business Solutions team, you are responsible for providing support with data-driven analytics and research that drives profitable growth of Paymode-X. The analyst provides data to help the broader Paymode-X team develop best practice processes for vendor enrollment campaigns, pricing, and database imports. Daily tasks may include but are not limited to, accountability for accuracy in validating information, meeting critical deadlines, and other necessary services to ensure a high level of data accuracy and customer satisfaction. Individuals are encouraged to think creatively, identify and address nuances, and make routine decisions.
This is a great opportunity within a growing area of our business

How you'll contribute

  • Provides support with Paymode-X pricing requests received from the Bottomline sales team and channel partners
  • Tracks and performs vendor analysis for potential Paymode-X customers
  • Completes business analysis, manages customer data exchange and vendor list management through communication with multiple teams
  • Assists in developing and documenting new/modified processes and standards as the business and products evolve
  • Provides planning and follow-up with external and internal resources pre/post implementation
  • Reviews data to identify trends and opportunities within the network to drive revenue
  • Works collaboratively with internal teams to determine successful campaigning process
  • Ability to work in a fast-paced team environment while balancing multiple priorities

If you have the attributes, skills, and experience listed below, we want to hear from you

  • 1+ year of experience in a Research/Analyst position preferred
  • Excellent attention to detail, organizational, and problem-solving skills
  • Proficient with Microsoft Excel (MS Excel experience Required)
  • Balance multiple priorities
  • The ability to work independently as well as part of a team
  • Demonstrate client focus
  • Excellent written and oral communication, and interpersonal skills

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.