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Technical Sales Specialist

5 months ago

San Francisco, California, United States Findem Full time

Are you passionate about AI technology and thrive in fast-paced startup environments? Do you possess exceptional curiosity, a knack for rapid learning, and unwavering resilience? If so, Findem is looking for a dynamic Solution Consultant with experience in the technology startup landscape to join our innovative team.

Who Findem Is Looking For:

Supportive Team Members: Leverage your knowledge of the Findem solution to assist Account Executives in pre-sales activities, including conducting product demonstrations and addressing technical inquiries from prospective clients. Your support in the sales opportunity helps decrease sales cycles across the pre-sales team.

Sales Support: Collaborate with sales representatives to develop effective sales strategies and achieve revenue targets.

Naturally Curious: Your curiosity drives you to understand how tools work allowing you to demonstrate proficiency in a wide range of technologies including AI. Successful individuals in this role utilize their curiosity and fast-learning abilities to stay ahead of industry trends and think outside the box as we navigate the world of work through AI automation.

Cross-Functional Collaboration: Work closely with sales, product development, marketing, and implementation teams to ensure seamless delivery of solutions. Communicate technical concepts effectively to both technical and non-technical stakeholders.

Problem Solvers: Leverage your resilience and adaptability to overcome challenges and find creative solutions to complex problems. Approach each situation with a positive attitude and a willingness to learn from setbacks.

You Seek Continuous Improvement: Actively seek opportunities for personal and professional growth. Stay updated on industry best practices, attend relevant workshops and conferences, and contribute to knowledge sharing within the organization.

Responsibilities:

- Provide expert demonstrations of the Findem solutions to clients and prospects.

- Lead and own Findem pilot accounts while collaborating with Sales team.

- Provide technical support to Sales both on calls and offline while collaborating.

- Collaborate with Sales to ensure demos are relevant and impactful.

- Maintain working relationships with Product to be the bridge between Sales and Product.

- Be part of user testing sessions on new tools and provide ongoing feedback to Products to improve the Findem solution.

- Create and maintain pre-sales playbook and documentation.

- Report platform issues and new workflows to Product and Sales.

Qualifications:

  • Minimum of a Bachelor's degree. Advanced degrees or relevant certifications are a plus.
  • Experience using Sales tools (I.e., Salesforce, Notion, and Gong).
  • Minimum of 3 years of experience in a Solution Consulting, Sales Engineering, or Sales Support role within the technology industry.
  • Proven track record of quickly understanding new technologies and effectively applying them to solve business challenges.
  • Strong communication and interpersonal skills, with the ability to build rapport with internal and external teams and clearly articulate complex concepts in a simple manner.
  • Exceptional problem-solving abilities and a resilient mindset, able to thrive in a fast-paced and ever-changing environment.
  • Experience working with cross-functional teams and managing multiple projects simultaneously.
  • Passion for innovation and a genuine curiosity about emerging technologies and trends in the startup ecosystem.
  • Executive Presence: 3 years of customer-facing experience and represent Findem in a professional manner.
  • Process Development: willing to get their hands into supporting AEs/Prospects while helping Findem build process.
  • Nice to Have and Strong Plus:
  • Proven track record in management.
  • Future Growth: Someone who Findem can build a team around through building process and scalability.
  • Start-up experience.
  • Experience in the HR technology industry.