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Technical Sales Specialist

2 months ago

San Jose, California, United States VIVOTEK Full time

Salary Range: $65,000 - $85,000 annual

About VIVOTEK Inc.: Founded in Taiwan in 2000, VIVOTEK Inc. (TAIEX: 3454) is a leading provider of innovative IP surveillance solutions. Our mission is to deliver the most reliable intelligent surveillance systems to enhance security and management across various sectors. With extensive expertise in image processing, audio technology, and artificial intelligence, we empower system integrators to meet the evolving needs of end users. Our product portfolio includes advanced IP cameras, comprehensive video management software, and cutting-edge edge AI video analytics. VIVOTEK has established a global presence with over 180 authorized distributors in more than 100 countries, supported by regional offices in the U.S., Netherlands, India, Mexico, and Japan. In 2017, we became part of Delta Group, a worldwide leader in power and thermal management solutions, further strengthening our capabilities in building automation.

Position Overview: VIVOTEK USA is seeking a Technical Sales Specialist to enhance our business development efforts by delivering exceptional technical support and service-oriented solutions. This role involves promoting our innovative technologies and educating potential clients on the technical advantages of our products.

Key Responsibilities:

  • Address technical inquiries from clients and project consultants.
  • Deliver optimal project solutions through technical assistance and system-level designs.
  • Tailor products to meet specific project requirements and customer needs.
  • Conduct testing of engineering samples and provide constructive feedback to the engineering team.
  • Offer onsite support for proof of concept demonstrations and participate in site surveys.
  • Facilitate the integration of our products with third-party systems.
  • Provide expert consultation for pre-purchase inquiries and design challenges.
  • Conduct technical seminars aimed at engineers and integrators within our distribution network.
  • Engage in hands-on testing and develop sales kits for our latest products and technologies.
  • Educate clients on the surveillance industry to maximize the value of our offerings.

Qualifications:

  • 3 - 5+ years of relevant experience in the video surveillance sector.
  • Bachelor's degree in engineering or a strong technical background in the CCTV network security field is preferred.
  • Familiarity with IT networks, IP cameras, video management systems, and related technologies is advantageous.
  • Ability to collaborate effectively with internal teams to achieve business goals.
  • Outstanding interpersonal and relationship management skills.
  • Strong presentation and communication abilities.
  • Capacity to manage multiple tasks and excel in a fast-paced environment.
  • Willingness to travel on short notice.
  • Demonstrated ownership and proactive approach to tasks.

VIVOTEK is committed to providing comprehensive training on our technology and product line, including presentation skills development.