Unified Communications Engineer, FCH

1 month ago

Milwaukee, Wisconsin, United States Froedtert Full time

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is HYBRID.

FTE:

Shift: 1st shift flexible 7 am to 5 pm with an on call rotation every 8-10 weeks.

Job Summary:
Position functions as a technician for the enterprise infrastructure. This position is responsible for network and telecommunications technology such as call managers and unified-communications. This position is responsible for the research, development, implementation, and support of core network infrastructure and tools to allow communications between all IT assets connected to the company's network. This position supports and administers Local Area Network (LAN) and Wide Area Network (WAN) hardware for IT systems of all business areas. Position also provides on call support of the infrastructure environment that supports critical systems 24x7x365. .

EXPERIENCE DESCRIPTION:

A minimum of three years of network infrastructure experience.

Experience in a hospital or healthcare setting is preferred.

EDUCATION DESCRIPTION:

Knowledge of computer/network principles at a level normally acquired through completion of a Bachelor's degree in a relevant technology field or acquired through a combination of education and experience is required.

Cisco Certified Network Professional (CCNP) certification is preferred.

SPECIAL SKILLS DESCRIPTION:

1. Experience with WAN and LAN technologies such as; Port Channeling, Virtual Port Channel (VPC), VLAN, Network Address Translation (NAT), Access Control List (ACL), QoS, VoIP, and Virtual Private Network (VPN). Protocols such as EIGRP, OSPF, BGP.

2. Cisco configuration and troubleshooting skills across multiple platforms such as: ISR/ASR Routers, Switches, ASA firewalls, Cisco CUSM, Cisco ISE, Cisco VoIP/UC, and Cisco Wireless solutions.

3. Ability to function as a team member, including the open sharing of information, willingness to help wherever needed, and an understanding that team and the organizations objectives supersede personal agendas.

4. Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via written media such as email, reports, and project charters.

5. Advanced experience of remote network administration, which included installation, administration and troubleshooting experience.

6. Advanced knowledge of network management concepts and software such as different monitoring tools.


Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, , Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at We will attempt to fulfill all reasonable accommodation requests.

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