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EPM Solution Specialist

3 months ago

Nashville, Tennessee, United States Caterpillar Full time

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.
Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally.

When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services.

Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa.

Visit to learn more about Cat Financial.
Role Definition
Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
Responsibilities

  • Provide consulting services to internal business groups on process improvement projects designed to improve their business results.
  • Analyze, define and document client's requirements, and revise existing systems logic challenges, as necessary.
  • Monitor client experiences and feedback on the use of business applications; enhance system productivity, as needed.
  • Participate in identifying, evaluating, and developing systems that are cost effective and meet business requirements.
Preferred Skills

  • Strong knowledge of the assigned suite of applications (for instance Cloud EPM - FCCS, ARCS, PCMCS, EPBCS) and EDMCS and their relationship to systems.
  • Ability to work as part of an Agile scrum team for rapid application development
Skills Descriptors

Problem Solving:

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.


Level Extensive Experience:

  • Ensures capture of lessons to be learned from a problem-solving effort.
  • Organizes potential problem solvers and leads problem resolution efforts.
  • Uses varying problem-solving approaches and techniques as appropriate.
  • Contributes to standard practices for problem-solving approaches, tools, and processes.
  • Analyzes and synthesizes information and devises alternative resolution strategies.
  • Develops successful resolutions to critical or wide-impact problems.

Technology Advising:

Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.


Level Extensive Experience:

  • Collaborates with an extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives.
  • Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain.
  • Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.
  • Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels.
  • Trains others in developing technology business, channel management and client coaching.
  • Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

Application Design, Architecture:

Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.


Level Extensive Experience:

  • Facilitates in application design reviews and walkthroughs.
  • Creates and evaluates technical alternatives for complex applications.
  • Interprets application services such as API; integrates them with technical design.
  • Develops various, distinct and multiple technical application designs.
  • Prepares technical design documents and blueprints for applications.
  • Explores and evaluates application design considerations for multiple technologies.

Requirements Analysis:

Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.


Level Extensive Experience:

  • Plays an active or leading role in recording and storing requirement documents in various forms.
  • Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
  • Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
  • Produces detailed functional and information requirements models and documentation.
  • Trains others on requirements walkthroughs and quality reviews.
  • Utilizes automated diagramming tools to ensure traceability of requirements.

System and Technology Integration:

Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.


Level Extensive Experience:

  • Designs and develops applications or technology interfaces and bridges.
  • Documents existing best practices for system or technology integration processes.
  • Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
  • Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.
  • Discusses with line areas on data, technology and application integration issues.
  • Advises others in how to integrate projects across multiple technologies.

System Testing:

Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.


Level Extensive Experience:

  • Verifies the proper flow of transactions across all input, output and storage channels or devices.
  • Evaluates interoperability of new systems with existing systems during the beta testing phase.
  • Supervises the testing of complex, multi-platform and distributed applications.
  • Designs processes to ensure that the system meets and maintains requirements and expectations.
  • Coaches end users on the development of test data and test scenarios for system validation.
  • Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Technical Troubleshooting:

Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.


Level Extensive Experience:

  • Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.
  • Creates trouble reports for all issues found and reviews solutions for completeness and correctness.
  • Directs the resolution of communications problems in multi-vendor environments.
  • Resolves a variety of hardware, software, and communications malfunctions.
  • Coaches others on advanced diagnostic techniques and tools for unusual or performance-related problems.
  • Facilitates the distribution of releases reports and correction packages to departments or clients.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.

It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.

At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.

It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

#LI-Hybrid
Relocation is available for this position.
Visa Sponsorship is not available for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at

Posting Dates:

August 13, August 20, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community .