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Receptionist & Service Coordinator

2 months ago

Portland, Oregon, United States PMC Group Full time
Job Title: Receptionist & Service Representative

PMC Group is seeking a highly organized and detail-oriented Receptionist & Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our service department.

Responsibilities:
  • Answer and direct phone calls, greet visitors, and manage front desk operations
  • Sort and distribute mail, packages, and other correspondence
  • Prepare and track certified mailings, order office supplies, and manage inventory
  • Organize meetings, conference room reservations, and facilitate corporate activities
  • Provide data entry and project support for the service department
  • Perform additional administrative tasks as assigned
Requirements:
  • High school graduate or equivalent
  • 2-3 years of previous receptionist experience, handling multi-line phone systems and administrative tasks
  • Experience in a fast-paced office environment, with excellent customer service skills
  • Accounting experience in the construction industry is a plus
Preferred Skills:
  • Excellent phone skills and ability to work collaboratively with customers and vendors
  • Stellar customer service and ability to project business professionalism
  • Excellent oral and written communication skills, with ability to handle stressful situations
  • Exceptional multi-tasking skills and ability to stay focused with multiple interruptions
  • Ability to input data with high accuracy and attention to detail
Work Environment:

This is a sedentary role with frequent distractions, requiring the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Supervision:

This position has no supervisory responsibility and receives supervision depending on the assignment.