Supervisor, Utilization Management – Retrospective

1 month ago


Phoenix, Arizona, United States TriWest Healthcare Alliance Full time

Job Overview


Are you a passionate individual looking to serve those who have served our nation? Join a dynamic team at TriWest Healthcare Alliance dedicated to connecting America's heroes to quality health care services.

Since 1996, TriWest has been on a mission to ensure our nation's veterans and their families receive the care they deserve.


Job Summary

  • Supervision of daily Utilization Management (UM) program operations
  • Coordinate teams to meet contractual metrics and standards
  • Develop and prepare operational reports
  • Provide backup support during high volume periods

Education & Experience

Required:

  • Registered Nurse with current valid license
  • 3+ years of healthcare experience
  • 3+ years of supervisory experience
  • 2+ years in utilization review or case management
  • U.S. Citizenship required

Preferred:

  • Medical/Surgical or Behavioral Health experience
  • Commercial Managed Care exposure
  • Knowledge of government health care programs
  • Certification in CCM or HCQM
  • Proficiency in medical billing and coding

Key Responsibilities

  • Supervise UM operations for effectiveness and efficiency
  • Ensure staff is informed of changes and updates
  • Monitor adherence to established criteria and contract requirements
  • Prepare reports for tracking UM activities
  • Identify and implement process improvements for program quality assurance
  • Conduct staff performance evaluations and provide coaching

Competencies

  • Coaching / Training / Mentoring
  • Communication / People Skills
  • Computer Literacy
... (and more competencies listed)

Working Conditions

  • Nonregular hours may be required
  • Remote work with minimal travel
  • Ability to meet contract compliance deadlines
  • Extensive computer work involved

Company Overview

TriWest Healthcare Alliance:


Are you ready to join a team that is committed to serving our nation's heroes? At TriWest, we are dedicated to ensuring veterans receive the care they need in the community.

Join us to be part of a mission-driven organization that values teamwork and offers rewarding opportunities for growth and development.

Benefits

  • Medical, Dental, and Vision Coverage offered
  • Generous paid time off
  • 401(k) Retirement Savings Plan with company matching
  • Shortterm and longterm disability insurance
  • Tuition reimbursement and paid volunteer time included
Join us in fulfilling our mission to serve America's heroes with compassion and dedication.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer that values diversity and inclusivity in the workplace.

We welcome candidates from all backgrounds to apply, without discrimination based on race, color, religion, gender, or any other protected status.



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